About Angus Jones

Angus started his first small business in 1989 and has since gone on to have a successful career in marketing. He realised although there were many websites for small business none was addressing the question of how to. Angus has a passion to articulate benefits that add value to customers/readers.

Synology RT6600ax Wi-Fi 6 router

Synology® launches RT6600ax Wi-Fi 6 router and releases major update for SRM operating system

Synology announced today the launch of RT6600ax, a high-speed and security-focused router designed to provide households and offices with fast and secure connectivity. Supported by the new Synology Router Manager (SRM) 1.3,1 RT6600ax is fully equipped to address the challenges of modern network environments, including the massive rise in connected devices and the resulting necessity to protect users against ever-increasing security threats.

Designed for performance and stability

Synology’s first Wi-Fi 6-certified router, RT6600ax delivers more reliable Wi-Fi thanks to better data encoding, beamforming, scheduling, and signal isolation. A 2.5GbE port configurable for WAN or LAN deployment enables users to leverage Multi-Gig internet connections or high-performance devices such as a NAS, as well as high-speed wireless backhaul. Fast connection speeds and snappy operation are ensured by a quad-core 1.8 GHz processor, even with multiple devices connected and all features enabled.

Tri-band technology works in conjunction with Smart Connect to optimize device distribution, eliminating data transmission bottlenecks. Compatibility with the newly licensed 5.9 GHz spectrum2 unlocks non-DFS channels at 80 and 160 MHz for a combined 6.6 Gbps of wireless throughput,higher concurrent connections, and faster VPN server performance.

Building a solid network foundation

RT6600ax is powered by SRM 1.3, the latest version of Synology’s intuitive operating system for routers. With improvements and added functionality that greatly expand network management capabilities, SRM 1.3 meets the demands for better security and more flexibility typical of today’s network environments.

The option to create up to five separate networks, each available for mapping up to three Wi-Fi SSIDs, makes it easy to strengthen security when managing multi-purpose network environments.4 One-way firewall rules can be configured independently for each network to limit the connectivity to and from less secure devices such as IoT equipment, while support for the 802.1q standard simplifies integration into existing networks in router, AP, and mesh configurations.5

Comprehensive tools for better internet ahead

The latest update also brings SRM’s host of applications for web filtering, traffic control, and remote access to the new generation of Synology routers.

Safe Access

Per-user profiles can be configured to limit time spent online or block browsing when set conditions are met. Devices assigned to the same profile will share the same set of internet access rules, without requiring repetitive manual configuration. For devices not belonging to any user that still require internet access control and auditing (e.g., guest or new devices), network-specific profiles are also available.

Parental control features include limiting internet usage time (either on a schedule or according to a quota-based system), filtering out entire categories of websites or specific domains through allow/block lists, and restricting inappropriate search results with safe search options for YouTube, Google, Bing, and DuckDuckGo. Security is enhanced by network-wide threat blocking through DNS & IP Threat Intelligence Database and support for Google Safe Browsing.6

Traffic Control

Available bandwidth can be distributed among connected devices, prioritizing a single client or application when specific needs arise. Real-time and historical data support granular auditing, with traffic reports generated automatically or on demand that can be easily shared in CSV or HTML formats.

VPN Plus

Remote workers and hybrid teams can leverage SRM’s suite of remote connectivity tools to access intranet-only websites directly from their browser (WebVPN), establish high-performance connections with a dedicated client over various protocols (SSL VPN), bridge multiple locations for simple resource sharing across different networks (Site-to-Site VPN), and enable remote operation of devices compatible with the RDP/VNC standard (Remote Desktop).

More powerful mobile management

An overhaul of SRM’s companion mobile app, DS router, delivers an improved network management experience while on the go. The 2.0 version7 brings functionalities that were previously SRM-exclusive to the smartphone, including creating new wireless networks, configuring web filtering and parental control, setting traffic control schemes, and many more.

Availability

RT6600ax is available for purchase in Australia, Canada, Europe, Japan, New Zealand, Taiwan, and the United States starting from May 11.

  1. SRM 1.3 is currently only available on RT6600ax units. Availability will be extended to the other Synology routers — MR2200ac and RT2600ac — later this year.
  2. Dependent on local wireless regulations.
  3. Performance figures are obtained through internal testing by Synology. Actual performance may vary depending on the testing environment, usage, and configuration.
  4. Multiple SSIDs per network are only available with the Smart Connect feature turned off.
  5. Support for connecting RT6600ax with prior-generation MR2200ac and RT2600ac routers will be added in H2 2022.
  6. An API key is required to activate Google Safe Browsing.
  7. DS router 2.0 will be available for all devices running SRM 1.2 or newer.

Retail Supply Chain Alliance to support horticulture workers

Horticulture industry employees will benefit from a new Memorandum of Understanding (MoU) signed by Woolworths Group and the Retail Supply Chain Alliance this week which will see the organisations collaborate to safeguard the welfare of Australian workers.

The Retail Supply Chain Alliance is a partnership between the Transport Workers’ Union (TWU); Australian Workers’ Union (AWU); and Shop, Distributive and Allied Employees Union (SDA).

The MoU partners will work to promote the United Nations Sustainable Development Goals of decent work and gender equality across the industry, in the support of not only fair, but rewarding work for Australia’s essential horticulture workers. 

The groups will collaborate on worker education initiatives and industry engagement, including forums and workshops in key growing regions to enhance awareness of challenges and promote positive outcomes for all workers. The practices of third-party labour-hire companies and increased transparency will be core to the MoU’s objectives.   

AWU National Secretary Dan Walton said: “Consumers want ethically sourced produce, and farm workers want a fair day’s pay for a fair day’s work.

“This agreement will go a long way to promoting fair and ethical conditions for pickers, packers and other workers in the supply of fruit and vegetables right across Australia.”

TWU National Secretary Michael Cain said: “The Retail Supply Chain Alliance and Woolworths are totally committed to ending all forms of worker exploitation in the retail supply chain.

“Labour-hire providers will be a key focus, as we aim to increase visibility and consistency in the experience of foreign workers, who play an essential role in the nation’s horticulture industry.”

SDA National Secretary Gerard Dwyer said: “Retail Supply Chain Alliance members want to create a more transparent supply chain, one that champions the welfare of all those who work in it, in partnership with farmers, unions, industry groups and governments.

“We are committed to a safe, sustainable, ethical, and fair system in which no worker regardless of their employment status, citizenship or visa status needs fear exploitation, wage theft, bullying, sexual harassment, unsafe work, or modern slavery.”

Woolworths Group’s Chief Sustainability Officer Alex Holt said: “This is an important milestone as we endeavour to partner with every level of the horticulture industry to promote fair conditions for the workers our country relies on.

“Australia’s farmers work hard to feed families across the country and are valued partners in this work to support the experience of pickers, packers and other workers in the supply of fruit and vegetables.

“We know there’s more progress to be made, and under our new partnership with the Alliance we look forward to deepening our engagement with workers, labour hire providers, farmers and legislators to create better experiences for the people who help deliver great Australian produce.”

Expect recovery from COVID in 2023

New research from a leading SME travel management provider has revealed the hopeful outlook Australian small-to-medium sized businesses have for their future recovery from COVID in 2023.

The findings were derived from a survey of an independent panel of 202 Australian SME[1] business owners, commissioned by Corporate Traveller, Flight Centre Travel Group’s SME business travel specialist division. The full survey results, across state and organisation sizes, can be found here corporatetraveller.com.au/resources/insights/sme-business-sector-recovery

From the survey, Corporate Traveller found just 22 per cent of businesses had not been negatively impacted by the pandemic. Among the businesses that have been impacted, one in three (32 per cent) said they expected to recover by the end of 2022, and one in three (33 per cent) in 2023.

One in four (23 per cent) revealed that their recovery would likely occur after 2023, while 11 per cent of businesses said they had already recovered. Just two per cent revealed they will never recover or had closed their business in the last two years.

Tom Walley, Global Managing Director for Corporate Traveller, says: “It’s promising to see that a high proportion of SMEs are hopeful for their recovery and are likely to bounce back over the next 18 months.

“Many SMEs experienced financial hardship or were forced to hibernate, and even close, during the pandemic. This also impacted our economy. However, with business success on the horizon, Australia’s economy can also enjoy a much-needed boost.” 

Businesses were also asked to identify the factors, from a list of 11, that they believe will aid their recovery. Australia’s economic recovery would have the biggest positive impact on SMEs, with this factor chosen by more than half (57 per cent) of respondents.

Thirty-eight (38) per cent of business owners said a return to travel would help their businesses recover, while 36 per cent said returning to the workplace to boost employee engagement and productivity would greatly aid their recovery.

Recruiting better and additional talent will help 31 per cent of SMEs, higher consumer confidence in the economy would help 30 per cent, and reduced inflation would assist 27 per cent, while better technology and Government stimulus would help 23 and 21 per cent of businesses, respectively.

Tom says: “Thanks to the recently announced Federal Budget, more SMEs will be able to tap into the very resources and assistance they said they needed to hasten their recovery.

“For instance, the Government will invest $21 billion in tax cuts to reduce the tax rate to the lowest level in five decades. Businesses will also be able to access new technologies and tax relief for training to upskill their employees.

“I also believe that a return to face-to-face communication will play an important role in the recovery, as do the 38 per cent of businesses who said they need to get back to travel to recover.

“Reinvigorating travel programs that were paused or investing more in travel this year will help drive sales and growth opportunities. As more countries open, businesses will also be able to recruit overseas talent and expand into new markets.

“Travel will be an important strategy for SMEs to consider in their recovery, whether they DIY their own travel or use a travel management provider to help navigate the new, complex environment.”

The full survey results, across state and organisation sizes, can be found here corporatetraveller.com.au/resources/insights/sme-business-sector-recovery


[1] Among the businesses surveyed, 32 per cent had 1-15 employees, 32 per cent had 16-50 employees, and 36 per cent had 51-200 employees.

Poly Voyager 4320 review

Upfront, I must confess that my daily drive for a headset is Poly Focus 2. You can see our review in wired vs Bluetooth headsets. Those in the market for a headset should also read our buyers’ guide to headsets. Poly reached out to me to review their more cost-effective headset, the Poly Voyager 4320 UC model.

In this hybrid world, we now live in the addition of a headset to your home or work environment has almost become critical, given the vast majority of communication now being done online. A headset gives you the freedom of hands-free and provides a level of privacy from whatever is going on around you.

Poly Voyager 4320 UC overview

The 4320 is a Bluetooth headset enabling you to venture up to 50 meters from your smartphone or computer. Thankfully the battery life allows up to 24 hours of talk time, and failing that, it can be charged via USB whilst in a conversation.

From a comfort perspective, they happily sat on my head for some hours sometimes because I simply forgot to take them off between calls.

The unit ships with a USB dongle which can be used as an alternative to Bluetooth pairing, and a 1.5m USB A to USB C cable. A nylon bag is also provided to store your headset when commuting.

Whilst on a call, Poly’s “acoustic fence technology”, which is a form of noise cancellation, will reduce background noise from being picked up by the microphone. An easily accessible mute button is located on the microphone boom. The boom is also adjustable in multiple directions to suit your face or being swung out of the way.

The Voyager 4320 will also pair with two devices, and this worked well with both my smartphone and my PC connected at the same time. Whilst on a call, a light on the earphone will allow others to know you are on a call.

Volume can be controlled by buttons on the headphone, as well as the ability to answer and hang up a call. When not on call, this same centre button can start or stop a podcast and also access a smart assistant with a long press.

Supporting the latest Bluetooth 5.2 version, this headset has superior range and battery life over the Focus 2.

Customisation and firmware upgrades can be done via the Poly Lens app.

For those wanting a desk stand, this can be bought separately.

Would we buy a Poly Voyager 4320 UC?

When I started reviewing this product, I was excited to test a defeatured headset. I thought it would be perfect for the hybrid worker who was not a call centre operator or in a particularly noisy environment. The more expensive Focus 2 model does a much better job in those circumstances with a few extra cool features thrown in. However, although we might want the additional features of the Focus 2, the 4320 should offer a cheaper alternative whilst still doing everything that a hybrid worker would need.

But when we researched the street price in Australia, we discovered:
Poly Voyager 4320 $209-287
Poly Voyager Focus 2 $249 -$441

Thus, potentially only a $40 difference to buy the more expensive model. If you can get the Focus 2 for $40 more, you should just buy the more expensive model. The Focus 2 has a better headband and superior noise cancellation for both the microphone and earphones. It will automatically answer a call by putting the headphones on and hanging up by removing them. The boom microphone will also mute if in the upright position, as well as having a mute button.

D-Link G415 AX1500 4G mobile Router

D-Link has launched the G415, an AX1500 4G Smart Router that allows you to use your mobile carrier’s SIM card to share your 3G and 4G mobile network access through a dedicated Wi-Fi 6 network or any of its three Gigabit ports. With its LTE CAT 4 support, you can also download at up to 150Mbps, enabling you to stream in 4K, make conference calls and surf the web seamlessly, without having a fixed broadband connection.

Designed with built-in EAGLE PRO AI capabilities and by using the clever EAGLE PRO AI App, the G415 analyses traffic and optimises the home network through its AI Engine and some very clever functionality.

Firstly, the AI Wi-Fi Optimiser continuously scans and monitors the network to keep users connected to the best Wi-Fi channel.

Then, the AI Mesh Optimiser is D-Link’s unique AI-enhanced Beamforming Technology that delivers more powerful, reliable Wi-Fi throughout the entire home.

The AI Traffic Optimiser automatically prioritises and allocates bandwidth to different applications and provides users with feedback of which devices are causing congestion.

The AI Assistant aggregates actionable information to keep users updated on the network quality, and AI Parental Control allows more customisation and flexibility for parents to manage their children’s online activities.

The EAGLE PRO AI App also features an embedded Speed Test for checking Internet speeds as well as support for Amazon Alexa and Google Assistant voice control. 

The G415, being a 4G LTE AI-featured Router whose IEEE 802.11 AX standard helps the Router reach a maximum 1500Mbps data rate, gives users the ultimate in flexibility, being able to take the router with them and share their Internet connection via the Mobile network easily, virtually anywhere they need. Connecting to the Internet using a SIM card is extremely easy, by simply inserting an active SIM card into the Router’s SIM card slot, and then connecting your devices to it.

If you do have a fixed Broadband connection available, users can also share Wi-Fi via this connection too. You can set either Fixed or Mobile as the primary connection type and with Automatic Failover mode, one connection can be used to provide uninterrupted connectivity in the event that the other connection fails. The G415 also features an SPI firewall with stealth mode so that connected devices will be secure when you connect to the Internet.

The G415 brings all the benefits of Wi-Fi 6 including the expansion of the Wi-Fi band from 80MHz to 160MHz, doubling the channel width and creating a faster connection from the Router to your devices. It also features bi-directional MU-MIMO technology to handle more simultaneous users at faster data rates and OFDMA technology to serve more device connections at once to significantly reduce network latency.

The G415 also supports both Access Point (AP) mode and Mesh mode. When users select Mesh mode, they are able to connect other D-Link devices including the EAGLE PRO AI M15, E15, and R15 to provide a flexible, scalable Mesh network. A unique roaming mechanism will keep a solid connection between the Wi-Fi devices and client devices. There’s also network self-healing and an auto Mesh setup which are seamlessly managed by the G415’s AI Mesh Optimiser.

Enabling the G415’s AI based Wi-Fi optimiser helps to avoid interference from neighbouring Wi-Fi networks and maintains the best channel for optimal Wi-Fi performance. The Al Traffic Optimiser then prioritises traffic such as emails, file transfer, high quality video and voice calls, whilst the AI based QoS gives higher preference for 4K videos and voice calls, over emails and file transfers with the packet size used to determine the data priority.

The G415’s AI Parental Control allows parents to easily manage children’s online activity. Parents can create a Child profile and apply that to any device to block or give minimal Internet access to a specific user. With just a few taps parents can create profiles, add devices, and pause the Internet access on devices. Parents can also add a web filter and set a warning message for the blocked websites.

D-Link’s AI Assistant will also keep an eye on and then communicate all users’ activity through a weekly report that details Internet traffic and provides simple, recommended actions. Users can set a weekly schedule for delivery of the report and will get notified once it’s ready to view.

The G415 is always kept up to date with the latest firmware releases downloaded directly to the Router utilising the built-in Firmware Over-the-Air (FOTA) software. Alternatively, users may opt to get a notification through the app and then upgrade by a single touch or schedule the update for a more convenient time. FOTA increases security, enhances the G415’s features, reduces user burden as well as failed upgrades.

With user privacy of utmost importance when connected to the Internet, the G415 utilises the very latest WPA3 technology aligned with CNSA standards and features 192-bit encryption to ensure your connections are safe and protected from unauthorised access.

The G415’s Target Wake Time (TWT) technology schedules connected devices to be awake or asleep during designated time periods, which not only saves device battery life, but also reduces network congestion. 

Uniquely the G415 also has a Health Mode which enables users to schedule Wi-Fi transmission hours to reduce possible effects of electromagnetic radiation, schedule Wi-Fi access hours to maintain a balanced family lifestyle and turn off Wi-Fi entirely to conserve energy.

The G415 is part of the EAGLE PRO AI Series, a first of its kind Wi-Fi solution that empowers users to embrace the new stay-at-home culture and reimagine the home Wi-Fi experience. Whether for video conferencing, 4K streaming, or high-quality gaming, D-Link’s EAGLE PRO AI Series provides faster, more secure and more reliable connectivity.

Key features of the G415 Smart Router

• 4G LTE CAT4 Connectivity at up to 150Mbps

• Wi-Fi 6 (802.11AX) Support, up to 1500Mbps

• 1x 10/100/1000 Gigabit Ethernet WAN Port with automatic failover

• 3x 10/100/1000 Gigabit Ethernet LAN Ports

• WPA/WPA2/WPA3 Support

• Mesh with other Eagle Pro AI Devices

• AI Wi-Fi Optimiser

• AI Traffic Optimiser

• AI Parental Controls

• AI Assistant

For more on the EAGLE PRO AI Series

EPOS EXPAND Vision 1 Web Camera

Global audio brand EPOS today revealed its first personal webcam, the EXPAND Vision 1. EPOS presents a new vision for the modern meeting room to maximise the collaborative potential of professionals navigating new work setups. An EPOS survey* shows that 95% of modern workers struggle with keeping focus and being efficient in hybrid meetings. That is why EPOS introduces meeting room solutions designed for your brain for optimal performance for both people in the meeting room and people calling in. Made to complete your hybrid work setup, the EXPAND Vision 1 eliminates common virtual meeting issues including poor quality vision, long set-up times and difficult setting adjustments. This compact, portable USB webcam delivers ultra-sharp video and exceptional voice pickup, whether you work from home, on the go, or in the office. 

Exceptional Quality Video and Audio

Empowering users to feel professional in any call, the EXPAND Vision 1 features an ultra-sharp 4K camera that optimises the picture based on light conditions, meaning you always look and feel your best.

Preventing the frustrations caused by unclear audio in calls, the EXPAND Vision 1 also features two Omni-directional microphones with noise-cancelling, designed to pick up the voice and not background noise. Powered by EPOS Audio™, the user can be confident they will be heard clearly.

Supporting these features, the EXPAND Vision 1 is backed by certification from leading UC solutions including Microsoft Teams and Zoom, providing a flawless user experience and trusted stamp of approval.

Plug and Play Performance, Personalised 

Shifting between workplaces and meetings often results in increased set-up times, with users needing to re-connect and configure their devices regularly. Preventing last-minute stress ahead of calls, the EXPAND Vision 1 provides instant connection via the included USB-C cable, saving users time without the need for complicated setups and installation. 

Designed to streamline cable management and avoid interference with other devices, the USB-C cable features a 90-degree angled plug, guiding it down to fit even the smallest of workspaces. 
Once set up, users can quickly and easily customise their picture quality via the EXPAND Vision 1’s smart floating menu. With the ability to adjust via the field of view, light, and colour, you can be call-ready in seconds.

Functional and Quality Design of EXPAND Vision 1

Minimising the need for additional support from IT Managers, the EXPAND Vision 1’s integrated mounting clip is designed to fit any monitor, making set-up easy. Adjustable height and angle also allow for a centred display and consistent performance when moving between your work and home display.

Thanks to its compact design and protective carry box, transporting your equipment could not be easier and better protected. The integrated lens shutter also alleviates any privacy concerns users may have.

On the new launch, Theis Mørk, VP Product Management says: “As we continue to develop new Meeting Room Solutions and technologies to assist users and businesses in their hybrid-work journeys, it was important for EPOS to introduce a personal conference camera into our ever-growing product lineup.

Building on the success of the EXPAND Vision 3T, the EXPAND Vision 1 makes it easier than ever for users to elevate their personal meetings.”

The EXPAND Vision 1 will be available for purchase globally in August 2022.

Click here to find further information about the EXPAND Vision 1.

Read Small Business Answers guide to buying a Webcam

Epson PU2220B compact projector

Epson has launched its newest generation of compact, efficient and ultra-lightweight high lumens 3LCD projectors perfect for small business use. Epson’s PU2200 range of high lumens 3LCD projectors includes the world’s smallest and lightest 20,000 lumens model, the EB-PU2220B, which is 60% smaller and 50% lighter than its predecessor, the EB-L20000U.

The new range offers users significant advantages including much-reduced size and weight, easier installation and set-up, simplified maintenance and great image quality. The new range of ultra-lightweight, compact laser projectors has been designed for use in large auditoriums, live events, concerts and conference rooms where it delivers high-impact immersive experiences.

The range offers significant environmental benefits including much lower power consumption, and significantly reduced packaging requirements with a lower carbon footprint as the reduced weight and size mean the projectors are easier to store, transport and install, saving on warehouse space as well as labour and delivery costs.

The PU2200 series includes 13,000lm, 16,000lm and 20,000lm models, offering WUXGA resolution with 4K enhancement, HDR and advanced installation features. The compact and lightweight range offer a host of features that hugely benefit the rental and installation sector such as compatibility with existing Epson lenses. The projectors are easy to integrate with existing infrastructures, offering both installation flexibility and fit-and-forget reliability.

All models in the range include functionality that enables simple installation, stacking, lens flexibility and control. The range includes in-built processing for PC-free stacking which means two supported projectors can be stacked to double the brightness without the need for external computerware. Additional features include NFC functionality for simpler installation, enabling communication between projectors and NFC-compatible Android smart devices, even when the projector is off.

The new range also includes improved dust proofing as the hermetically sealed optical engine, and laser light source unit, prevent dust contamination to ensure enhanced durability. The optical engine and light source module are IP5x certified[1] and Epson uses a high-efficiency liquid cooling system to achieve additional reliability.

Key features of the EB-PU2220B

• Ultra-lightweight and compact, it is the world’s smallest and lightest 20,000lm projector

• Stunning image displays with 20,000lm, 4K Enhancement technology, WUXGA resolution

• Easy to use – simple installation, stacking, lens flexibility and control

• Fit-and-forget reliability – enhanced dustproof construction. IP5x certified[1]

• Environmental benefits – lower power consumption, reduced packaging, reduced weight

• The EB-PU2220B is 60% smaller and 50% lighter than its predecessor, the EB-L20000U. The reduced weight and size mean the projector is easier to store, transport and install, saving on warehouse space as well as labour and delivery costs.

• The EB-PU2220B’s functionality enables simple installation, stacking, lens flexibility and control. It includes in-built processing for PC-free stacking which means two supported projectors can be stacked to double the brightness without the need for external computerware.

• Includes improved dust proofing as the hermetically sealed optical engine, and laser light source unit, preventing dust contamination to ensure enhanced durability.

Epson in projection

Epson is the world’s leading manufacturer of projectors with over a third share of the global projector market. It specialises in manufacturing compact, versatile, high brightness 3LCD laser projection technology for homes, offices, schools, retailers and for large-scale installations in entertainment venues, museums, galleries, outdoor events and visitor attractions.

Epson high lumens laser projectors are used to create immersive and interactive experiential environments at major venues and visitor attractions across the world. Recent examples of Epson’s AV technology in use include the Electric Forest Music Festival in America, the TeamLab Borderless installation in Shanghai and the International Festival of Lights in Europe.

Epson AV technology can be found impacting the productivity of classrooms and other learning environments across the world, enhancing the retail experience, and helping a range of industry sectors with remote assistance capabilities.


Poly Studio R30 and Poly Sync 10 announced

Poly has introduced its latest pro-grade solutions to solve the evolving needs of today’s distributed workforce. Additions to Poly’s portfolio of smart devices include the Poly Studio R30 video bar, Poly Sync 10 speakerphone, and enhancements to the Poly Lens platform to help deliver exceptional experiences from wherever you work.

The announcement comes as Poly launches its first official Australian e-store on Amazon, which will supplement its comprehensive national distributor network. The online store will make it easy for consumers to access Poly’s professional-grade unified communications and collaboration solutions for remote and hybrid workers. Available via the e-store will be the recently launched Poly Sync 10, in addition, to selecting products from the Voyager family of wireless headsets, the Blackwire family of wired USB headsets, and the Studio P family of personal video bars and web cameras.

“The ability to deliver a seamless and equitable experience for today’s modern workforce is not only critical for driving business success but also happier and more productive employees,” said Bill Zeng, Senior Director, APAC, Poly.

“Although organisations have started to announce return-to-office plans, relying on solutions that were successful pre-pandemic will no longer cut it. At Poly, we’re dedicated to investing in pro-grade tools that make sure all employees have equal opportunity and experience – whether in the office, at home or on the go. These solutions, combined with developments to Poly DirectorAI smart camera technology, help employees look and sound their best, while employers can maintain focus on delivering meeting equity for hybrid and office workers alike.”

Charlie Harb, Director, APAC Consumer eTail, Poly, said, “We are thrilled to expand the availability of Poly’s portfolio of beautifully designed and engineered audio and video products for the hybrid workforce of both today and tomorrow.

“We want to solve the dilemma of working from anywhere, and to create equity between those in the room and those who aren’t, by providing our customers the professional-grade gear they need to see and be seen, hear and be heard clearly no matter where they are.”

Outfitting the Modern-Day Workplace

The Poly Studio Series pro-grade video conferencing devices deliver a purpose-built experience for meeting rooms of all sizes, including Poly Studio Kits for Microsoft Teams Rooms on Windows. Poly’s line-up of video conferencing devices brings equity and ease to upgrade every meeting with Poly DirectorAI technology which uses artificial intelligence and machine learning to deliver real-time automatic transitions, group framing and speaker tracking, presenter and conversation mode, while NoiseBlockAI and Acoustic Fence technologies block-out unwanted background noise.

The newest addition to the Poly Studio Series is the Poly Studio R30 smart USB video bar, designed for small meeting rooms. This plug-and-play device comes equipped with Poly DirectorAI technology to ensure everyone is seen clearly with a pinpoint-accurate group and speaker framing. Poly is expanding its line-up of devices for Microsoft Teams Rooms on Windows to include the Poly Studio R30 Small Room Kit, optimised for smaller meeting rooms. The Poly Studio R30 works with the cloud-based video provider of your choice, is certified by Zoom, and will be Microsoft Teams certified by June 2022.

Poly Studio R30 video bar features include:

●      4K camera with a 120-degree field of view so meeting participants are seen clearly, even those sitting closest to the camera

●      Poly DirectorAI smart camera technology that can perfectly frame everyone in the room, an individual speaker, or even track a presenter in real-time.

●      Advanced audio with NoiseBlock AI and Acoustic Fence to block-out unwanted background noise

●      WiFi device capabilities for remote IT management, reducing the need for additional management software in the room

●      End-users have the option to personalise settings for their workspace

For larger meeting rooms, the Poly Studio E70 camera and Studio X70 video bar are adding a new Poly DirectorAI mode called people framing. People framing mode provides close-ups for each meeting participant in the room, which are displayed in gallery mode. People framing mode will be available on Studio E70 and Studio X70 starting in June 2022.

Delivering Flexibility in Microsoft Teams Rooms

In addition to the Poly Studio Small Room Kit for Microsoft Teams, Poly is delivering added flexibility for its entire line-up of Teams Rooms on Windows:

·        A USB extender and Bring Your Own Device (BYOD) options for more flexible room deployments and seamless connections to user’s laptops for any video app

·        A Camera Control App so users can easily adjust the camera experience or change Poly DirectorAI modes

Pro-grade Gear for Hybrid Workers

Poly Sync speakerphones feature USB and Bluetooth® connectivity with intelligent microphones that track the talker, not the noise. The Sync family line-up is sleek, sophisticated, smart, and designed to deliver crisp audio quality for both work and entertainment.

The Poly Sync 10, the newest member of the Sync family, is a plug-and-play USB speakerphone designed to upgrade the home office experience, converting any space into your own personal conference room. Perfect for calls and music, its two-microphone steerable array reduces surrounding noise and delivers high-quality audio. The Poly Sync 10 is certified by Microsoft and Zoom and works seamlessly with the cloud-based meeting platform of your choosing.

Poly Sync 10 speakerphone features include:

●      Reliable, enterprise-grade hi-fi audio and power amplifier for calls and music

●      Easy-to-spot call status, with clear, bright status lightbar

●      USB-A cable, with a USB-C adapter included

●      Dust-and water-resistant IP64

●      Supported by Poly Lens

Vital Device Insights and Management

Poly Lens provides a holistic platform with device control for all Poly gear, including the Studio R30 video bar and Sync 10 speakerphone, to enhance workspace and user experience. The cloud-based solution delivers vital management tools for provisioning, monitoring, and troubleshooting Poly devices.

No matter where users work, or which device they choose, the Poly Lens App gives them the ability to personalise their experience, stay up to date with the latest software, get helpful usage tips, support, and more. The latest enhancements will feature Lens App for mobile devices supporting Poly Bluetooth devices while on the go. Poly Lens App for mobile will be available soon.

Poly Lens and the Poly Lens App features include:

·        Vital management for the Poly voice, video, and headsets for both the IT manager and individual user

·        Device personalisation for both the user’s desktop and mobile

·        “Find MyDevice” for mobile users, so you never misplace your favourite device

Availability & Pricing (Poly declined to provide AUD pricing)

●      The Poly Studio R30 video bar is available now via select resellers, starting at $799 USD.

●      The Poly Studio R30 Small Room Kit for Microsoft Teams Rooms is now available for purchase via select resellers, starting at $2,099 USD (PC not included).

●      The Poly Sync 10 speakerphone is available now from select resellers, and will also be available from Amazon, starting at $99.99 USD.

●      Poly Lens and the Poly Lens App for desktops are currently available worldwide at no extra cost. Poly Lens App for mobile will be available soon.

To learn more about the Poly solutions delivering workplace equity for hybrid and office workers, please visit poly.com/work-wherever.

EFTPOS accepting credit cards

Depending on the type of business you are running or planning to start, it is important to make it as easy as possible to receive payment in a face to face scenario.  You have two main options today, which are cash or credit card.  In the future, we will see other money transfer options driven by smartphones, but today we will focus on credit cards. You will need an EFTPOS solution (Electronic Funds Transfer at Point Of Sale) to facilitate this. This guide looks at what is involved in offering EFTPOS in your business.

An EFTPOS terminal or machine is an electronic device that assists in transferring funds from a customer’s bank account to your business bank account. To pay at an EFTPOS terminal, your customers must have an EFTPOS card, Debit Card, or Credit Card. You can also load the identity of your credit card onto your mobile phone and use that as a tap solution with an EFTPOS terminal. The EFTPOS solution does need the internet to function. The transaction settlement into your account normally occurs the same day or overnight.

WHY is EFTPOS easier?

EFTPOS is a convenient form of paying for the consumer as they do not need to carry cash. Indeed modern solutions don’t even need a card to be carried with payment able to be done from a watch, phone, or even a ring.

The merchant (you) reduces your need to have cash, less change, fewer security concerns, fewer visits to the bank, less counting, etc.  Instead, money is quickly transferred, and the time taken to tap & go a card is significantly quicker than other methods allowing you to move on to your next customer faster.

One might also argue that using EFTPOS makes a customer less concerned about cost as a tap is more vanilla than counting out notes.

WHAT EFTPOS fees are there?

EFTPOS Solutions are available from different providers, including banks and independent software developers. Some providers offer a flat fee, with other fees applied to each payment option, so it is worth shopping around. Any of the following fees may apply:

  • Price per month. A set fee that will be charged per month up to a certain dollar value of card transactions, after which you will be charged a fee as a percentage of every purchase over that dollar value.
  • Credit card authorisation fees. These are fees charged when an inquiry is made to ensure funds are available on a card before a transaction is processed.
  • Credit card service merchant fee. This fee may be charged by the bank when you process a credit card and is generally expressed as a percentage. Some cards have higher fees than others, like American Express.  It is your decision about which cards you will accept. Some retailers choose to pass this fee onto their customers, but there is government restriction as to how much you can pass on. https://www.accc.gov.au/consumers/prices-surcharges-receipts/credit-debit-prepaid-card-surcharges.
  • Payment terminal and account fees. You may be charged fees for administering your account, installing your payment terminal, or establishing your account. Establishment fees, cancellation fees, and equipment fees may also apply.
  • Chargeback fees. If the cardholder disputes a credit card transaction, you will be charged a fee.
  • Terminal access fee. This is a rental fee for providing and maintaining your EFTPOS terminal.
  • Debit card fees. You may be charged fees for processing debit purchase transactions or for a customer getting cash out at an EFTPOS terminal.
  • Sign up offers. Rental fees or others may be waived for the first x months of operation.

HOW do I pick which EFTPOS terminal is right for me?

EFTPOS terminals can come with several different features to consider when deciding which provider to choose:

  • Portable payment terminals. Not all terminals need to be plugged into a power point, and a portable unit has a battery and uses the mobile phone data network to transact.
  • Connect to a smartphone. This is a device that will connect to your smartphone physically or wirelessly. It allows the credit card to be tapped or inserted to complete the transaction via an app on your smartphone.
  • Payment options. Refers to what payment methods can/will accept Visa, MasterCard, American Express, Union Pay, Diners Club, Apple pay, Google pay, JCB, or Alipay.
  • Insights and analysis. Results and analysis of sales can be done via the terminal.
  • Settlement time. This is how quickly you will see the money in your bank account.
  • Email receipts. The option to email customer receipts rather than giving printed receipts to customers.
  • Receipt printer.  The option to physically print a receipt. It is normally done on heat-sensitive receipt rolls.
  • Terminal locationThe ability to store the GPS location (address) of where the transaction took place.
  • Accounting package.  The ability of the EFTPOS solution to be integrated into your accounting package.  This simplifies backend accounting procedures.
  • Customer Service. This can be telephone support through to a replacement of a terminal.  Make sure you also check the operating hours.

HINT

Beyond the major banks, we also recommend you compare a company called Square which sells a solution you can pick up at Officeworks and have running in minutes via your mobile.

It is also possible to make EFTPOS payments via most accounting packages without needing additional hardware. Note this will require all card details to be entered manually.

SUMMARY – Show me the money!

EFTPOS does not require you to go to the bank or keep cash secure, and the money will be available the next day.  Tap and Go facilities and mobile solutions mean you can collect payment quickly anywhere you can get mobile or internet coverage.

EPOS EXPAND Vision 5

EPOS has announced the latest additions to their Meeting Rooms Solutions portfolio that are designed to facilitate teamwork and seamless collaboration: EXPAND Vision 5 and EXPAND Control.

EPOS, the premium audio brand, has a new vision for the modern meeting room to maximise the collaborative potential of professionals navigating new work setups. An EPOS survey* shows that 95% of modern workers struggle with keeping focus and being efficient in hybrid meetings. That is why EPOS introduces meeting room solutions designed for your brain for optimal performance for both people in the meeting room and people calling in.

The EXPAND Vision 5 is a cutting-edge video bar where powerful speakers, wide-angle 4K camera, noise-cancelling microphones, and compute have been uniquely combined in an all-in-one video conferencing solution for small meeting rooms. Intelligent picture framing powered by EPOS AI™ dynamically adjusts to make sure everyone in the room can be seen clearly on the call, while its beamforming microphone array picks up voices crisply, minimising the interference of poor meeting room acoustics. With flexible mounting options, the device can be installed with minimal effort and subsequently managed and updated remotely using EPOS Manager. Certified for leading UC solutions including Microsoft Teams Rooms on Android™ (with EXPAND Control), RingCentral Rooms™ and Zoom Rooms, its one-touch join function means that you can enjoy stress-free meetings and focus your attention on the things that will drive your business forward.Crystal-Clear Audio

Having to repeat yourself in a meeting can have huge ramifications to the flow of collaboration, amounting to frustration and in some cases lost business. The EXPAND Vision 5’s powerful stereo speakers carry every word clearly, with a beamforming microphone array to pick up voices crisply and cancel out any room reverb.

Intuitive Setup

With multiple devices to connect to, manage and update, it’s no wonder that meetings run over. The EXPAND Vision 5 makes it easy for participants to join meetings with one touch via the remote control, touch screen or EXPAND Control, running a UC provider natively without the need for a computer. Alternatively, the EXPAND Vision 5 can connect via USB to any PC or Mac®. Integrated cable management ensures a tidy meeting room setup, while the option to install a Kensington lock provides peace of mind that the video bar will remain in its designated place.

Intelligent Picture Framing

Huddling around a small screen and speaker is a thing of the past. Intelligent picture framing—powered by EPOS AI™ and matched by a wide-angle 4K camera with Sony® sensor—automatically adjusts the digital zoom to capture all meeting participants.

Use with EXPAND Control – One Tablet, Two Functions

The EXPAND Vision 5 can be used in combination with the EXPAND Control tablet. Engineered for dual functionality, the tablet can be used as a meeting room controller to join meetings, adjust call settings, or share content, as well as a room scheduling panel, letting you book meeting rooms, check room availability, and view meeting details. Ergonomically designed for simplicity and functionality, the tablet features a large 10.1” anti-glare screen and an optimal viewing angle to provide the best and most intuitive user experience for everyone, whatever the meeting room size. With hassle-free installation, certification for leading UC solutions, and its ability to pair seamlessly with EPOS EXPAND Vision video conferencing solutions, EPOS provides a one-stop solution to elevate the way you conduct meetings.

“We believe workers should be equipped with meeting room solutions that help improve their performance and reduce cognitive overload, especially when spending hours in meetings day-in-day-out. Video conferencing should be a straightforward experience, free from the distractions and inconveniences caused by disjointed tech solutions. With the launch of the EXPAND Vision 5, we’re delivering on that vision, with a product that is designed for your brain while still being easy to use, reliable and built to last,” Theis Mørk, VP Product Management.

Click here to find further information about the EXPAND Vision 5 and EXPAND Control.