Samsung Electronics Co., Ltd. has unveiled the Galaxy Tab S10 Ultra and Galaxy Tab S10+, Samsung’s first tablets purposefully built for AI¹. The premium hardware includes 14.6-inch and 12.4-inch Dynamic AMOLED 2X displays² — the ideal canvas for the intuitive S Pen bundled with both models.  

Performance upgrades for the Galaxy Tab S10 Ultra include an 18% increase in CPU, 28% increase in GPU, and 14% increase in NPU compared to the Galaxy Tab S9 Ultra and Galaxy Tab S9+ models³. 

This improved processing power enables faster and more responsive AI features, which are now easily accessible with written prompts using the new Galaxy AI Key⁴ on the Book Cover Keyboards⁵ to customise AI assistant. Cutting-edge software includes features such as Note Assist and Drawing Assist, optimized for the tablet form factor. The Galaxy Tab S10 series also acts as a home AI device, with a 3D Map View⁶ that gives a visual overview of the home and all connected devices to streamline device management across the SmartThings ecosystem. Robust Samsung Knox security ensures data privacy and control, while innovative materials underscore Samsung’s commitment to a more sustainable future. 

“The Galaxy Tab S10 series is Samsung’s first tablet built with AI enhancements available right out of the box, and it’s the latest addition to the Galaxy AI family,” said MC Lee, VP, Head of Galaxy Ecosystems Business Team, Mobile eXperience Business at Samsung Electronics. “We’re proud to add to our seamless ecosystem of connected devices, bringing versatile experiences that only an AI tablet can offer through the Galaxy Tab S10 series’ blend of power and portability.” 

Peak Performance on the Go 

Built on Samsung’s legacy of providing powerful experiences, the Galaxy Tab S10 Ultra and Galaxy Tab S10+ harness significant leaps in AI processing power to deliver a supercharged, reduced lag experience. The Galaxy Tab S10 Ultra includes an 18% increase in CPU, 28% increase in GPU, and 14% increase in NPU compared to the Galaxy Tab S9 Ultra⁷. Coupled with long-lasting battery life⁸ and Super-Fast Charging⁹, the Galaxy Tab S10 series allows the device to be used for longer, with less time spent waiting for it to charge. 

Elegant Build Quality, Mesmerizing Display 

The Galaxy Tab S10 Ultra’s 14.6-inch display and Galaxy Tab S10+’s 12.4-inch display¹⁰ both feature cutting-edge Dynamic AMOLED 2X technology and offer a vibrant yet natural viewing experience, even outdoors. Details remain clear with the anti-reflective coating¹¹, minimizing distracting glare and reducing reflection rate. The series’ quad speaker setup is further enhanced with AI-powered Dialogue Boost¹², which amplifies voices over unwanted noise to help create ultra-clear audio. And for use on the go, the Galaxy Tab S10 series offers uncompromised durability with an IP68 rating¹³ further protected by enhanced Armour Aluminium¹⁴ — built to handle bumps and scraped to use anytime, anywhere. 

Work Smarter, Achieve True Creativity 

The Galaxy Tab S10 series offers an efficient experience — enhancing productivity —and serves as the ideal canvas to let out your creative side. 

• With Note Assist¹⁵ and the intuitive S Pen, notetaking is a breeze on the tablet’s large display. Schoolwork, note-taking, and personal journaling become more efficient with automated transcriptions and summaries provided by AI. With PDF Overlay Translation¹⁶, the Galaxy Tab S10 series can also seamlessly translate PDFs via an on-screen overlay.  

• Galaxy AI’s Sketch to Image¹⁷ makes the Galaxy Tab S10 Ultra perfect for turning imagination into reality, acting as the ideal creative assistant for overcoming mental roadblocks.  

• With Circle to Search¹⁸ with Google on the Galaxy Tab S10 series, you can Circle to Search anything without switching apps. Instantly translate anything you see on your tablet with Google. Without switching apps, you can translate images, video or text in two taps. Quickly get the info you need, then get right back to what you’re doing.  

• The Galaxy S Pen’s Air Command with AI provides instant access to Galaxy AI Assistant features without toggling between menus. AI Assistant apps can also be easily launched by the Galaxy AI Key on the Book Cover Keyboard¹⁹ with written prompts, making it easier for users to choose between Samsung’s Bixby and Google’s Gemini²⁰ for a customised AI experience. 

Intelligent Home Device 

Galaxy Tab S10 doubles as a Galaxy home AI device, simplifying device management. With large screen-optimized features such as 3D Map View, it’s easy to see status and take control of SmartThings-enabled devices via the SmartThings widget²¹. Users can also enable SmartThings Energy and AI Energy Mode to easily monitor their devices’ energy consumption. Galaxy AI doesn’t just enhance life on the go, it also takes the stress out of home life. 

The Galaxy Ecosystem, Secure and Expanded 

The Galaxy Tab S10 series expands Galaxy’s unique connected experience and third-party app ecosystem, offering new and enhanced apps. The Tab S10 series provides access to leading third-party apps including Goodnotes, LumaFusion, Noteshelf3, Clip Studio Paint, PicsArt and Sketchbook²². Users can easily control speeds and add dramatic visual effects when editing videos on LumaFusion or seamlessly create content for social media PicsArt’s AI design tools. With the Galaxy Tab S10 series’ extensive third-party app ecosystem, there’s something for everyone. 

Samsung is committed to providing users with choice and control over their devices and their data. With Advanced Intelligence settings, users can choose to disable online data processing to ensure their data remains on-device.²³ Samsung Knox’s real-time threat detection and collaborative protection keeps users safe, so they can live life to the fullest. 

The Galaxy Tab S10 Ultra and Galaxy Tab S10+ will be available from 10 October 2024 and offered in one colour: Moonstone Grey.  

With the tax return deadline just one month away (31 October), Hnry – Australasia’s leading digital accounting service for sole traders – is sharing the 5 most common mistakes during tax return time that self-employed Aussies should avoid at tax time.  

Tax season can be particularly time-consuming, complicated (and boring) for sole traders who have the added headache of handling their own taxes. Hnry’s research shows that the average independent earner spends 8 hours and $1,000 preparing their tax return, alongside 7 hours every week on tax and financial admin – with many putting off the burden until the last minute.  

But there’s still time for the nation’s 1.5m sole traders to get their shop in order before the deadline.

Hnry shares the 5 most common mistakes during tax return time:  

1. Not knowing your dates: Here’s the important dates to know to ensure you don’t miss out on important milestones or confuse which financial year your expenses and income fall under: 

·       1 July 2023 – 30 June 2024: The 2023/24 financial year which the upcoming tax return covers. Any deductible business expenses must be from within this period.  

·       1 July 2024: Beginning of the new 2024/25 financial year. Any expenses incurred after this will have to be lodged in next year’s tax return.  

·       31 October 2024: Tax return due if you’re lodging by yourself.  

·       15 of May 2025: Tax return due if you’re lodging through a tax agent / accountant. 

2. Miscalculating income and tax owed: If you have multiple income streams it can be particularly tricky to figure out exactly how much tax to set aside and could result in an unexpected tax bill. Tax calculators designed specifically for sole traders exist to help you get it right.  
3. Missing out on claimable tax deductions: Hnry research shows that the average sole trader misses out on over $5,500 in unclaimed expenses each year, with 33% saying it’s because they’re not sure what they can and can’t claim. Familiarise yourself with eligible deductions—such as home office costs, travel, and professional development—to maximise your refund. 

4. Forgetting your Super: If you’re one of the sole traders who have made concessional superannuation contributions each year, you could claim these as a tax deduction – another way to reduce the amount of tax you pay in your return.  
5. Not claiming all your vehicle expenses: If you travelled less than 5,000km for business in your car, you could claim a fixed amount per kilometer. This only applies to vehicles under one ton and holding fewer than nine passengers, so do your research to see if you’re eligible. 

Koton Kraft specialises in providing printed homewares for Australian small businesses and artists. Their team takes great pleasure in collaborating with designers, helping them transform their artwork into exquisite textile and paper giftware ranges. Recently, the company decided to take its offering to a completely new level by purchasing the award-winning and revolutionary Epson Monna Lisa ML-8000 for direct-to-textile printing. 

Koton Kraft’s Karan Singh Mehroke explained, “We value the craftsmanship, dedication and time invested by our creative customers and we reciprocate this by applying the same level of care and attention to their projects. Our previous fabric printers were particularly slow and inefficient when compared to the ML-8000 which is a reference standard for textile industry. The flexibility and productivity this printer provides made it the right choice for us in an increasingly dynamic market, which demands swift responses to shifting needs.”

Epson ML-8000 direct-to-fabric printer in use at Koton Kraft

Koton Kraft brings unique designs to life on fabric. Whether from a designer, artist or boutique shop owner they cater to specific printing needs and create stunning, one-of-a-kind textile products.

Mehroke continued, “The ML-8000 makes it possible to cost efficiently print directly onto fabric and do short run customised fabric printing in Australia. This opens up many doors for artists and creatives to market their designs and garments as 100% Australian sourced, designed and printed. No need for costly offshore printing any longer. It’s also an incredibly efficient machine taking only two hours to print what two of our older machines would take over ten hours to print. This means major cost savings within the production process.”

Epson ML-8000 direct-to-fabric printer in use at Koton Kraft

Koton Kraft’s purchase of the Epson ML-8000 printer came from basic commercial requirements and the desire to grow their business as Mehroke explained, “Artists needed a faster turnaround on their orders. They demanded higher quality products printed on a wider variety of materials and a machine that could make colours pop. The finished products also needed to do justice to their art. In addition, we were looking to grow our business into new areas whilst reducing our costs and making the production process easier for our machine operators. After doing a full assessment and review of all available options we concluded there was only one printer that meets all of these requirements and that is the Epson ML-8000.”

Epson ML-8000 direct-to-fabric printer

Koton Kraft also had strict production requirements around colour vibrancy, speed of output, the ability to handle diverse materials and roll to roll fabric, print quality, ease of use and agreeable ergonomics.

Mehroke added, “The Epson ML-8000 printer is an 8-colour machine that is easy to use and requires very little maintenance. There is reduced wastage of media compared to existing printing machines and the colours are great on finished products. We print our designs onto fabric and cut out our products as per order specs. The ML-8000 not only enables us to test and prototype new ranges of products for clients, but when we do the artwork looks amazing due to its superior print quality.”

Typical projects Koton Kraft use the ML-8000 printer for include napery, yardage, home textiles and fashionwear. For each of these artists brief the company on their concept and colour choices leaving Koton Kraft to select the appropriate colour profiling.

Mehroke added, “The ML-8000 complements our process and workflow perfectly. The high speed of the machine, the way you load material, the quality of print, the flexibility in colour and the variety of materials it allows us to offer are all great. It also comes with Epson’s excellent after sales service, which made it easy for us to integrate the printer into our business, giving us more time to focus on our operations and our customers.”

It’s clear that Koton Kraft are big fans of the Epson ML-8000 and the new business opportunities it has enabled the company to embrace.

Karan Singh Mehroke concluded, “The Epson ML-8000 printer has exceeded our and our customers’ expectations in terms of quality, vibrancy in print, superior image sharpness and speed and efficiency of production. It has allowed us to promote Australian artists and designers and enabled us to grow and take our business to the next level by expanding into different areas.”

 Shippit, the industry-defining commerce delivery platform that powers hundreds of millions of deliveries for 4,000 retailers across Australia, New Zealand and South East Asia, has today  announced the launch of Shippit International. The solution is poised to meet the growing demand for international expansion, as highlighted by Shippit’s latest State of Shipping Report which reveals that 66% of retailers view global expansion as a critical objective for the next 12 months. Shippit International is designed to make cross-border shipping less expensive and complex. 

International shipping has been a persistent challenge for Australian retailers, with rising costs and complex regulations stifling global growth opportunities. Over the past year, international parcel delivery costs have risen by nearly 5%, forcing retailers to navigate long transit times and high expenses with existing providers. Furthermore, nearly 60% of global consumers have reported poor international delivery experiences, with unexpected customs duties prompting 75% of them to reconsider future purchases from the same brand. 

“International shipping is pivotal to our growth as we expand into global markets,” said Christopher Lockwood at City Beach Australia. “To sustain high customer satisfaction and meet the needs of international consumers, we require streamlined and cost-effective shipping solutions. Reliable and affordable shipping options are crucial for reaching new audiences and driving our business forward.”

Shippit International directly addresses these issues by providing Australian retailers with access to global markets through a flexible, multi-carrier solution that addresses rising costs and poor customer experiences. By leveraging Shippit’s Smart Routing service and securing competitive rates with key carriers like FedEx, Shippit offers a flexible, cost-effective alternative to traditional shipping providers. This approach simplifies global expansion for retailers, ensuring efficient transit times and competitive pricing.

“eCommerce has opened up the world, but for too long, Australian retailers have struggled to access global markets,” said Inga Latham, Chief Product Officer at Shippit. “Shippit International is designed to meet these needs by providing reliable, cost-effective international shipping. It enables retailers to tap into new markets, which is essential as Australian consumers face cost-of-living pressures that are impacting discretionary spending. With only 6% of global buyers shopping from Australian retailers, this solution offers a significant growth opportunity. Our goal is to empower retailers to expand their reach with confidence, knowing they have the tools to deliver a seamless experience to customers worldwide.

Key Shippit International services Include: 

• Simplified global expansion: Easy access to international delivery services with no lock-in contracts, and automated calculations for duties and taxes, to simplify cross-border shipping with  a  landed cost guarantee. 
• Market-leading rates: Shippit’s Smart Routing International service provides cost-effective and reliable shipping to key eCommerce markets, including North America, New Zealand, and the United Kingdom.
• Fast and reliable transit times: Shippit’s partnership with FedEx offers exclusive rates for FedEx’s express International Priority service. Australian retailers can capitalise on 1-2 day transit times to the United States, ensuring fast and reliable deliveries, even during peak periods like the lead-up to Christmas. FedEx’s 7-day delivery option further enhances retailers’ ability to meet holiday shipping deadlines.

To find out more about Shippit International, please visit www.shippit.com/solutions/international-shipping 

D-Link A/NZ has introduced the new DMS-1250 Series of network switches, designed to meet the growing demand for high-performance connectivity in modern business environments.  

Featuring 2.5G ports across the range, these switches offer a significant boost in network speed, ideal for SMBs and enterprises looking to support bandwidth-hungry applications such as video conferencing, high-resolution file transfers, and cloud-based services. With advanced Layer 2 management capabilities, the DMS-1250 Series ensures seamless, scalable networking that keeps pace with the rapid evolution of digital workloads. The DMS Series of Multi-Gigabit Switches also is the perfect companion to the latest Wi-Fi Access points that support 2.5G connectivity, maximising not only LAN, but also Wi-Fi performance across the network. 

The first products launched from within this new series are the DMS-1250-10SP, providing eight 2.5G PoE+ ports and two 10G SFP+ ports, whilst the DMS-1250-12TP provides eight 2.5G PoE+ ports, two 10GBASE-T and two 10G SFP+ ports. 

The DMS-1250 Series employs cutting-edge PoE features that ensure reliable power delivery as 
PoE+ ports provide a high-power budget to fulfill business needs.​ The innovative PoE functions can ensure uninterrupted power delivery to all powered devices. 

Cutting-edge PoE features ensure reliable power delivery 

PoE has a number of additional benefits including the fact that PoE switches simplify device installation by reducing cable usage and eliminating the need for separate power supplies or outlets. Perpetual PoE also provides an uninterrupted power supply to network devices, even during reboots or maintenance and Fast PoE technology reduces the time it takes for devices to become operational after connecting to the network. 

The DMS-1250 Series’ PD-Alive feature is perfect for IP surveillance networks to monitor the status of connected powered devices and verify their activity.​ 

The two new DMS-1250 PoE models also come equipped with built-in internal fans that automatically adjust across five cooling levels to prevent the device from overheating. Alternatively, administrators can manually set the fans to either Off or Quiet Mode based on the environment or operating temperature. 

DMS-1250-12TP with eight 2.5G PoE+ ports, two 10GBASE-T and two 10G SFP+ ports. 

The DMS-1250 Series switches also offer enhanced 6kV surge protection on all 2.5G access ports, ensuring that your network remains resilient and that your devices stay safe from electrical surges.​ 

In addition, the DMS-1250 Series switches offer a comprehensive set of Layer 2+ capabilities, including: 

• Static Routes 

• IPv4/IPv6 

• DHCP relay (available in future R2 firmware release) 

• DiffServ QoS 

• Port Mirroring 

• Spanning Tree Protocol (STP/MSTP/RSTP) 

• Link Aggregation Control Protocol (LACP) 

• IGMP and MLD Snooping 

There are also a variety of management tools on hand with D-Link’s Nuclias Connect and D-View 8 to meet users’ management requirements. D-Link Nuclias Controller (DNC) and D-Link Nuclias Hub (DNH) facilitate the discovery and management of multiple D-Link devices, allowing efficient configuration of settings. Additionally, the DMS-1250 Series seamlessly integrates with D-View 8, a comprehensive central network management system. Then SNMP functionality enables centralised network asset management, remote configuration and logging. 

The DMS-1250 Series switches​ are versatile and particularly suitable for SMB environments. They provide high-speed data transmission with 2.5GE to desktops and infrastructure devices, whilst providing crucial 10G uplinks for external connectivity. This high-speed uplink ensures that the entire business can access external services without encountering data bottlenecks. Furthermore, they offer IEEE 802.3af/at (PoE/PoE+) to power remote devices. 

DMS-1250 Series switches key features 

DMS-1250-10SP 

• Eight 2.5Gbps Multi-Gigabit PoE+ ports 

• Two SFP+ ports 

• PoE budget 240 Watts 

• Supports Fast and Perpetual PoE 

• Auto Voice and Surveillance VLANs 

• Advanced Layer2/2+ Features 

• Enhanced security features 

• 5-speed Smart Fans with Quiet Mode  

• 6kV surge protection 

DMS-1250-12TP 

• Eight 2.5Gbps Multi-Gigabit PoE+ ports 

• Two Multi-Gigabit 100/1000/2.5G/5G/10GBASE-T ports 

• Two SFP+ ports 

• PoE budget 240 Watts 

• Supports Fast and Perpetual PoE 

• Auto Voice and Surveillance VLANs 

• Advanced Layer2/2+ Features 

• Enhanced security features 

• 5-speed Smart Fans with Quiet Mode  

• 6kV surge protection 

Availability and pricing 

The DMS-1250-10SP and DMS-1250-12TP are available now from www.dlink.com.au and from all authorised D-Link partners and resellers for the following RRPs: 

DMS-1250-10SP – AU$1349.95

DMS-1250-12TP – RRP AU$2199.95

The lack of female representation in the franchise industry mirrors a broader trend, unfortunately seen across many sectors in Australia. In 2021, the Franchise Council of Australia reported that only 29% of franchise businesses were owned by women. The gender gap in the print industry is even more pronounced, with women making up a significantly smaller percentage of leadership and ownership roles.

So, why exactly are women underrepresented in the print and franchise industries, and what can we do to encourage change?

It would be irresponsible to deny that the empowerment of women in the workforce has significantly increased over the past five years, especially among small-business owners. Female-owned businesses are celebrated in mainstream media, and stories of women breaking through the glass ceiling are frequently featured on magazine covers. We are now more empowered to take the leap society once directed us not to.

However, it’s important to acknowledge that founding and maintaining a small business is no easy feat. Entrepreneurs must navigate a range of challenges without the safety net of an established model. In fact, it’s validating to admit that becoming a small-business owner is tough.

From the outset, small-business owners invest considerable time and resources into developing their business ideas, building operational systems, and establishing a brand from scratch. This process demands extensive market research, relentless marketing efforts, and constant juggling of financial and operational responsibilities.

The need for a proven framework amplifies the risk of failure, as many small businesses struggle with cash flow, market competition, and unforeseen obstacles. With the benefit of an established business model or a loyal customer base, small-business owners can experience a challenging journey where success is far from guaranteed.

But here’s the secret: franchise ownership provides much more support.

Franchisees step into a proven business model, significantly reducing the risk of failure that independent small business owners often face. With established brand recognition, pre-existing customer loyalty, and a tested operational framework, the groundwork for success is already laid. This structure allows women entrepreneurs to focus on growth and management rather than the complexities of starting from scratch.

Many franchises offer flexible work schedules and ongoing support, making them particularly appealing to women balancing business ownership with personal or family commitments. By joining a franchise, women gain access to training, mentorship, and a network of fellow franchisees, empowering them to thrive in an environment that minimises risk and maximises opportunity.

As I’ve navigated the intricacies of the franchise industry, specifically in print, I’ve learned so much about the challenges of balancing creativity with business demands, the importance of efficient operations, and the critical need for adaptability in a rapidly evolving market.

I’ve also gained valuable insights into the complexities of maintaining customer relationships and the significance of staying ahead of technological advancements. Additionally, I’ve seen firsthand the barriers women face in this space, from underrepresentation to limited access to leadership opportunities.

Despite these challenges, I’ve realised that success is achievable with the right support system, like the framework offered by franchising. With access to resources, mentorship, and a network of experienced professionals, this journey has shown me the importance of perseverance, collaboration, and embracing innovation to thrive in both the print and franchise sectors.

Contributed by Sonia Shwabsky, CEO, Kwik Kopy Australia

Research shows that only 1 in 3 people would start a business and work with a family member.

The study, commissioned by COS, an Australian-owned and operated family business offering product supply solutions for the workplace, surveyed over 1,000 Australian workers and uncovered that the majority of people these days would never consider starting a business with a family member. The main reasons were ‘You shouldn’t mix business and family’ (50%), ‘It would be too hard to separate the two’ (32%) and ‘I would argue with them all the time’ (20%). Interestingly males were more open to it (41%) compared to their female counterparts, and 25-34 year olds were the most likely age group to start a family business (45%).

Co-CEO of COS, Belinda Lyone says, “Being part of a family owned and operated company shouldn’t be like an episode of Succession, in fact quite the opposite.  There is something extremely special and rewarding about working in a family owned and run company. Whether you are part of the founding family or an unrelated employee, working for a company that has a strong sense of values, its mission and vision, and one that is able to prioritise people over profit, are just a few of the positive drawcards.”

But Belinda adds that it certainly isn’t for everyone, “I’ve now been in the business for 18 years, but I still remember those early days well, and it wasn’t easy. In our family it’s a rule that you must work somewhere else before entering the family business, and I’m thankful for that as it has helped my confidence and made me realise which parts of running a business I was most passionate about. Often people think that taking the reins of a family business is an easy route, but it definitely comes with great pressure and responsibility, so it’s not a decision or opportunity that should be taken lightly.”

To guide anyone considering to work with a family member

Strategies Belinda and her sister Amie implemented at COS to successfully take over their father’s business of 45 years are:

1. Clearly define roles and responsibilities for all family members involved.

This is the golden rule, because it’s important the role is only accepted if the person is clear and passionate about what they will be doing on a day-to-day basis. For example, at COS Belinda focuses on the strategy, sourcing and sales, with Amie focusing on the team, service levels and logistics.

2. Develop a conflict resolution plan before any issues arise.

Every team and family experiences conflict at one point or another. Understanding how conflict will be handled and resolved is essential. At COS for example, no conflict is expressed in front of staff members and there is a safe word to signal when the discussion should be moved to a private location.

3. Set boundaries around family time and business time.

Having clear divisions around when is family time and when is company time is imperative. For example, don’t discuss business on the weekend or at family events. It’s also important to foster family relationships separately to the professional relationship to ensure quality time together is still achieved.

4. Never use nicknames.

Calling everyone by their first name is a must – there is no space for ‘Mum’ or ‘Dad’ in a workplace. For employees looking to work for a family business, if first names are not used this is a huge red flag as it indicates there may be issues setting and maintaining personal and professional boundaries.

5. Have a vision for the future.

No matter whether a person is creating a start up with a sibling or taking the reigns over of a corporation from a parent, to be truly successful the team must take full responsibility for the future direction of the business, as well as all day-to-day operations. Without strong goals for the future, the entire company will suffer.

Belinda concludes, “As long as there is strong communication and a mutual determination to succeed, working with family is an honour. Not only are you able to deepen the family relationship and bonds, but you’re able to create or build on a legacy that can live on for generations.”

For more information on COS, visit: https://www.cos.net.au/

Australia’s leading employment marketplace, SEEK, has released its inaugural Workplace Happiness Index, providing a pulse check on Australians’ happiness levels at work, and comprehensive and timely insights into how best to foster and improve workplace happiness.  

This survey of over 1,200 workers across a broad range of generations, locations, industries, income levels and seniorities* revealed that only 55% of Australians report that they feel happy at work. This new Index asked workers how happy they currently are with a range of factors, such as work-life balance and their senior management. This data was then analysed to determine how workers rank each factor in contributing to their workplace happiness overall. 

Aimee Hutton, Head of Customer Insights and Strategy comments: “While we may not love every job that we are in at every life stage, being happy at work is an important contributor to a person’s overall health and wellbeing. However, it’s not just about the individual benefits of workplace happiness. The research in SEEK’s Workplace Happiness Index shows that those who are unhappy at work are more likely (83%) to think about changing jobs, compared to those who are happy (45%) at work. This is testament to happiness at work being invaluable for Australian businesses and healthy productivity in the labour market.  

The aim of this inaugural Workplace Happiness Index is to spotlight the strongest opportunities to improve happiness at work for both employees and employers, and ultimately, drive a happier workforce in Australia.”  

What Australian workers are currently happy with (and not) at work  

SEEK’s research reveals that it’s the type of work, and who we work with and where, that are the biggest drivers of current happiness at work, with location of work, day-to-day responsibilities and work-life balance taking the lead. 
 
On the other hand, the Index also revealed what Australians are least happy with at work, which includes their salary and career growth. This is possibly reflective of an increasingly competitive labour market where some employees may have less bargaining power over their employment terms. The data also suggests there is an expectation that business leaders need to step up to the plate on their commitment to social and environmental responsibility, with only 35% of Australians happy with this. 
 

The most important factors to Australian workers’ happiness at work 

Interestingly, having purpose at work takes the top spot as the most important contributor to happiness, ahead of work-life balance and salary, which ranked eighth and ninth respectively. Australians also consider individual contribution and social connection to be most significant in their happiness at work, with their manager, day-to-day responsibilities, company culture and stress levels ranked as important after purpose at work. 

“What’s quite revealing in this Index is that having a meaningful purpose, followed by a great manager has a bigger impact on workplace happiness than money and job security — which, interestingly, don’t even make it into the top five most important factors contributing to overall workplace happiness. 

It’s uncovered a clear opportunity for employees and employers alike to consider ways to drive greater fulfilment and connection at work. We hope that this Index can help fuel meaningful change to improve happiness at work across Australia,” says Hutton. 

“Many working Australians are struggling with financial uncertainty, and many of us are still grappling with the constantly changing way we work, so it’s unsurprising to see only 55% of people are happy at work,” says Transitioning Well Co-Director and Organisational Psychologist, Justine Alter. “We need to acknowledge this intersection, as it’s just as important to support workers to live well, as much as it is to support them to work well. From an individual point of view, we know that happiness can be a protective mental health factor, and can lead to a longer, healthier life. At an organisational level, there are numerous studies to suggest that happier workers are more productive, highlighting its importance.” 

Further insights from SEEK’s Workplace Happiness Index  

• Talkin’ about our generations – the youngest generation of workers, Gen Z, is the least happy generation at work, with only half (50%) saying they are happy at work. However, it may not be for the reasons that you think – with Gen Z being least happy with their career progression opportunities and senior leadership, as well as the company’s commitment to ESG. On the flipside, Baby Boomers are the most happy at work (61%).  

• State of the states – South Australian workers are the happiest at work (67%), while Western Australian workers are the least happy (46%). The likes of NSW and VIC sit around the halfway mark – with 54% and 57% happy at work, respectively.  

• Sector by sector – Government workers (71%) and Retail and Consumer Products (63%) workers are the happiest at work, while those in the engineering (25%) and construction (40%) industries are the least happy.  

Westpac research^[1] reveals that almost half (48%) of surveyed Small to Medium Enterprise (SME) leaders looking to start their own business are motivated by the desire to be their own boss.

This was followed by flexibility of work hours (36%), identifying a gap in the market (25%), and being inspired by successful entrepreneurs (20%), which was particularly relevant for Gen Z (at a much higher 48%).

Side hustles are also a key motivator with 19% being driven by another income stream.

On average, the surveyed SME leaders now estimate the businesses they started from scratch are worth $1.8 million.

The research also showed that for more than a third (35%) of SME leaders, their business was profitable within the first year. However, on average it took 2.3 years to turn a profit.

Despite the benefits of being your own boss, new business owners were also faced with challenges. Cashflow was the biggest hurdle they had to overcome in the first two years of establishing a business (27%), in addition to long hours (17%) and operating without making a profit (16%).

Tamara Bryden, Westpac Managing Director, Business Lending, said: “We play a key role in supporting aspiring business owners to get started, as this not only supports their ambitions, but also contributes to economic growth and innovation.

“We know that for many people starting a business, access to funding is a determining factor in getting their business off the ground. We’re committed to supporting the next generation of business owners who want to be their own boss, so we’ve made it less complicated to access finance with dedicated start-up and scale-up loans,” she said.

Westpac is committed to helping businesses start-up and scale-up with business loans for new and existing customers:

• Business Loans for start-ups. Unsecured business loans between $10,000 and $50,000 with loan terms of up to five years to help new businesses get started. These are businesses that have operated for less than 2 years and applicants must provide a sound business plan and budget projections and meet eligibility and credit criteria for approval^[2].
• Business Loans for scale-ups. Secured or unsecured business loans between $5,000 and $3 million with a variety of loan terms to help existing businesses to grow. Applicants must provide relevant financial and tax information, including at least 12 months’ financials, and meet eligibility and credit criteria for approval^[2].

The research also showed:

• On average, SME business leaders started their current business at 33 years old. Female SME leaders are on average three years younger, starting their business at 31 years (compared to 34 years for men).
• Over one in four (27%) SME leaders have started a business from scratch.
• The hardest part of starting a business is the uncertainty about making money
  (21%). The biggest hurdle for over a quarter of SME leaders (27%) in the first two years was cashflow.
• Nearly two thirds (63%) of SME leaders funded their current business through their own savings. This is nearly twice as many as those who used a loan from a financial institution.
• In terms of support, 28% said their family was the most help when they first started their business, followed by partners, and a mentor.

Customer case study

Business name:           Your Space Oceania

Business Website:       www.yourspaceoceania.com

Business Owner:         Tony Milham, Managing Director

Location:                     Tasmania, Australia (national service)

Overview of Your Space Oceania

Your Space Oceania, an Australian-owned and operated company, is setting a new standard in home ownership by offering sustainable, affordable, and customisable modular homes. Proudly designed and engineered in Australia, these homes are crafted with the planet in mind and built to last, utilising materials that minimise environmental impact without compromising on quality or luxury.

The team specialise in creating modular homes that are tailored to the customers’ needs and values. They manage every aspect of the build from initial planning to final installation, providing a seamless experience.

Tony Milham, Managing Director, Your Space Oceania said:

“What inspired me to start my own business was the drive to create sustainable, customisable, and affordable modular homes. At Your Space Oceania, we understand that affordable housing is crucial, and our mission is to provide high-quality, stylish homes even on a modest budget.”

Tony Milham continued:

“After months of struggling to secure a loan from several Australian banks for my new business, I was running out of funds. The lack of response and endless follow-ups left me feeling frustrated and defeated.

“As I’d always had a good experience with Westpac for my home loan, I decided to visit my local branch to see if they could help with my business request. From the moment I walked in, I was greeted by a welcoming team that was genuinely eager to help. They swiftly introduced me to Inder Singh, Westpac Business Finance Manager, Small Business, a dedicated banker who had answers to everything and provided great advice.

“He recommended I take out a Westpac Business Loan for start-ups – all I needed was a solid business plan and to meet the credit criteria.

“Just two weeks later, I received the loan. It was that simple!

“Since I have received the loan, I have been able to focus on developing our products, building our website, paying wages, and start trading! I’m happy to say that business is going well, and we have already sold several of our modular homes.”

For more information on the Westpac business loans for start-up and scale-ups, visit:

Business loan for startups | Westpac