About Angus Jones

Angus started his first small business in 1989 and has since gone on to have a successful career in marketing. He realised although there were many websites for small business none was addressing the question of how to. Angus has a passion to articulate benefits that add value to customers/readers.

Threads versus Twitter

“The launch of Threads as a competitor to Twitter is a game-changer.

“Other platforms have attempted to serve as alternatives to Twitter since Elon Musk took over, with limited success.

“Mastodon was the first main ‘escape plan’ for Twitter fans, but many found it difficult to use (with multiple decentralised servers) and not replicate many of the features they loved about Twitter (such as viewing content from beyond your immediate circle through ‘likes’).

“Bluesky is another alternative, first conceived of by Twitter co-founder Jack Dorsey back in 2019 and launched in 2022. However, it has limited its subscriber base so far, with access by invitation only at this stage. People who are interested can sign up for the waiting list, but the timeline for access is unclear.

“Spoutible and Post launched in similar ways, also potentially relevant to Twitter audiences, but with limited subscriber access so far.

“What may give Threads an edge is that it’s a text-feed platform that looks and feels like Twitter;  it’s linked to Instagram, so it will enable people to use their same username; and people will be able to engage with their Instagram followers directly.

“This last point is critical. People are not just looking for something that offers similar functionality to Twitter. They want a platform where they can quickly find people they’re already engaging with so they can maintain social connections and not have to “start over” to build their community when they transition to a new platform.

“Instagram is already facilitating this by launching a ‘cheat’ for users to be among the first to download the new app by searching for ‘thread’ or ‘threads’ in Instagram’s search box and clicking on the red ‘admit one’ ticket icon to the right of the search box.

“Many users already have thousands of trusted followers and have built communities of like-minded people.

“Journalists and the public, for example, used Twitter to connect with experts and the original ‘blue ticks’ gave people certainty that they were engaging with authoritative sources.

“If Meta’s Threads can keep the features people love, not charge fees, offer easy access to existing followers, and provide a mechanism to verify accounts (especially to manage misinformation), it may well become a viable replacement for Twitter and increase the mass exodus that has already begun from Twitter’s core user base.”

Thoughts from: Professor Lisa Given is a Professor of Information Sciences and Director of RMIT’s Social Change Enabling Impact Platform. Her research examines people’s use of technology tools for decision-making in business contexts and everyday life.

Why not use a robotic window cleaner

ECOVACS ROBOTICS, the world’s leading service robotics brand and Australian market leader, has today been awarded a Canstar Blue 2023 Innovation Excellence Award for Cleaning Appliances for its recently-launched WINBOT W1 PRO robotic window cleaner.

Canstar Blue’s Innovation Excellence Awards are scored based on product uniqueness and how disruptive or new it is to the category, measuring the impact these innovative products have on consumers’ everyday lives.

The WINBOT W1 PRO robotic window cleaner features a range of proprietary cleaning and suction technology, and delivers a spotless and simple clean that epitomises ECOVACS’ commitment to deliver innovative home robotics to Australians that bring convenience and true time-saving benefits.

The WINBOT W1 PRO has been recognised by Canstar Blue due to its design, enabling Australians to clean without hassle, with features including dual direction cross auto-spray technology, powerful steady-climbing system, WIN-SLAM 3.0 path planning, anti-flare edge detection technology and strong suction power of 2800Pa. Its compatibility with the user-friendly ECOVACS App and ability to vocalise real time updates further enables a hands-free cleaning experience, freeing up time to focus on other activities, with the WINBOT W1 PRO also delivering an incredible clean to normally hard to reach areas.

Christine Seib, Editor in Chief, Canstar Blue:

 “The WINBOT W1 PRO’s mix of effectiveness, convenience and connectivity is what wowed Canstar Blue’s Innovation Excellence judging panel, which recognised that the combination relied on the development of multiple proprietary technologies by ECOVACS. Maintaining streak-free glass in and around the home is few people’s favourite job – and a job that’s just not physically possible for many householders – so the WINBOT W1 PRO also addresses a real consumer need.”

“This isn’t surprising from a company that has received multiple Innovation Excellence awards in the Appliances category due to its sharp focus on meeting Australians’ growing interest in time-saving robotic appliances with consistently strong product offerings.”

Karen Powell, Regional Director of Australia and New Zealand, ECOVACS ROBOTICS:

“We are honoured to be recognised in this year’s Canstar Blue Innovation Excellence Awards, which is made even more special by being the only brand recognised in Cleaning Appliances, for our WINBOT W1 PRO. It also marks the third year in a row that ECOVACS has won this award, an acknowledgement of our track record in consistently delivering new innovation, year-after-year, that delivers true convenience and time-saving benefits into Australian homes.”

“As we celebrate our 25th anniversary in 2023, being recognised in this way by Canstar Blue is particularly meaningful, and we remain committed to leading advancements in home robotics into the future.”

WINBOT W1 PRO robotic window cleaner

Powerful steady climbing system and strong suction power combine to deliver a stable and firm cleaning experience

Built with high-quality materials and strong driving treads, the WINBOT W1 PRO has precise gravity settings that enables for a smooth and stable window cleaning experience. Combined with its strong suction power of 2800Pa, not only does this technology further strengthen the grip of the WINBOT W1 PRO on windows, it also delivers a firmer wipe.

Advanced WIN-SLAM 3.0 technology for a smart and systematic cleaning path

With the intelligent WIN-SLAM 3.0 technology, the WINBOT W1 PRO creates a thorough and comprehensive clean. Automatically cleaning in a back-and forth motion, it comes in three adaptive modes including fast clean, deep clean and spot clean.

Dual direction cross auto-spray delivers an efficient wide-angle clean

The WINBOT W1 PRO features a unique cross spraying technology that allows stains to be both dissolved and then wiped off no matter the size of the window. Its 60mL reservoir and wide range spray angle reduces the frequency of cloth changes needed and allows all cleaning areas to be kept wet, ensuring an efficient high-quality window cleaning experience is achieved.

Anti-flare edge detection allows for cleaning route adjustments

Featuring high-precision sensors, the WINBOT W1 PRO can smartly detect edges such as frameless windows. This technology means that it is able to adjust its cleaning route in just 0.02 seconds, making it suitable for all types of glass cleaning. 

Fitted with a microfiber cleaning pad for great water absorption

The WINBOT W1 PRO comes with a large microfiber material that allows for great water absorption and cleaning without any water streaks.

User-friendly app combined with real time updates enables for a hands-free clean

ECOVACS’ user-friendly app means that the WINBOT W1 PRO can be easily, conveniently, and remotely controlled. Combined with its ability to vocalise real time updates, time can now be spent on other tasks and a completely hands-free window cleaning experience can be achieved.

Pricing and Availability

The WINBOT W1 PRO is available now with a recommended retail price of $799. It is available instore at select Bing Lee stores, and online from JB Hi-Fi, Bing Lee, The Good Guys, Robot Specialist, Amazon, eBay or ECOVACS.com/au

Economic effects of eCommerce spending

As interest rates and inflation continue to put pressure on consumer spending, retailers are anticipating a slowdown in end-of-financial-year sales. But are most people just buying ‘essentials’? How are consumers approaching the quantity and quality of their eCommerce Spending? And are the EOFY sales driving a spike in spending? 

According to Shippit data – based on millions of online purchases from thousands of retailers, including Sephora, Target, Myer, Cotton On, BIG W, Kmart, Chemist Warehouse, Temple & Webster, and Coles – Australians are making fewer purchases and spending less per purchase. 

Volume of online purchases

When comparing the volume of online orders made state-by-state, only NT, WA and TAS saw an increase, while all other states made fewer online purchases. 

  • NT: 8%
  • WA: 7%
  • TAS: 6%
  • SA: -1%
  • VIC: -7%
  • ACT: -7%
  • QLD: -8%
  • NSW: -10%

eCommerce spending state transactions

When it comes to the average transaction value of online purchases, every single state experienced a decrease in May and June 2023 when compared to the corresponding months in 2022. 

2022 vs 2023
  • ACT       117.33                107.55   -8%
  • NSW      108.29                105.75    -2%
  • NT         130.83                129.21    -1%
  • QLD       107.95                105.36    -2%
  • SA          106.67                102.88    -4%
  • TAS        100.91                95.20     -6%
  • VIC        107.13                104.55    -2%
  • WA        97.09                   93.47      -4%

eCommerce spending winners and losers

When comparing the number of online orders in different categories, there are major swings.

  • Automotive 15%
  • Sports and Outdoor Activities 10%
  • Cosmetics and Toiletries 9%
  • Shoes and Footwear 8%
  • Apparel and Clothing -9%
  • Houseware and Home Furnishing -10%
  • Foods and Beverages -21%
  • Fashion Accessories -36%
  • Computers and Electronics -48%
  • Pet Food and Supplies -81%

The EOFY effect

While it might not have the same pull or phenomenon as Black Friday or the Boxing Day Sales, the EOFY sales do still have a pull for shoppers searching for a discount and retailers looking to boost their EOY revenue. Indeed, when breaking down the average transaction value there has been a huge surge between xx and xx. 

  • Fashion Accessories                         81.37    135.40    66%
  • Pet Food and Supplies                   109.54    153.73    40%
  • Computers and Electronics           245.31    308.05    26%
  • Foods and Beverages                       91.55    105.13    15%
  • Cosmetics and Toiletries               122.42    138.97    14%
  • Sports and Outdoor Activities     145.40    156.50      8%
  • Houseware and Home Furnishing  42.29    43.42        3%
  • Shoes and Footwear                       132.91    135.17      2%
  • Automotive                                      155.82    156.55      0%
  • Apparel and Clothing                       101.91    97.21       -5%

A selection of products surging or plummeting in popularity in 2023 compared to 2022 include:

  • Zelda: +997% (attributable to the recent release of Tears of the Kingdom)
  • Vibrators: +24% 
  • Louis Vuitton: +20% 
  • Lipstick: +19%
  • Bluey goods: +13% 
  • Snow gear; +12%
  • Monopoly: -11% 
  • Lego: -15%
  • Theragun Massager: -26% 
  • Televisions: -27% decrease
  • Goods with truffle in them: -84% 

85% of SME owners seeking cost reductions

Zeller, the Australian fintech reimagining business banking,
has unveiled new findings from the first Zeller Small Business Resilience Report. The report, collated
from the responses from over 600 Australian small businesses, reveals insights into how business
owners are impacted by, and are responding to, challenging economic conditions.
The report sheds light on the adverse impacts of declining consumer spending and escalating supply
costs and provides insights into the state of Australian small businesses. With a staggering 85% of
business owners currently seeking cost-cutting measures, the data underscores the urgent need for
innovative solutions to support the growth of small businesses.
Key data from the report include:
● Biggest factors impacting small businesses today: 42% of small business owners cite their
biggest concern as the increasing cost of supplies and materials, whilst 32% reported reduced
consumer spending as their biggest concern.
● Supply costs are increasing: 80% of small business owners estimated an increase in supply
costs of more than 10% in the past year, while 1 in 5 reported increases between 20 and 50%.
● Inflation impacts: 67% of small business owners raised concerns over inflation and rising
interest rates negatively impacting consumer spending.
● Staff shortages are reducing: Following COVID-related challenges in hiring employees, 64% of
businesses say it is easier to recruit new staff today than it was twelve months ago.
● Cost cutting is a top priority: 85% of small business owners are actively looking for ways to cut
costs — with many opting for tactics such as renegotiating supplier contracts or surcharging
EFTPOS fees. Over 1 in 2 transactions processed with Zeller EFTPOS Terminal in May 2023
included a surcharge, up +104% compared to the same month last year.
Joshua McNicol, Zeller Director of Growth, commented, “The Zeller Small Business Resilience Report
reveals the impact a challenging economic environment is having on small business owners — but we’re
encouraged to see adversity breeding opportunity. Australian small business owners demonstrate a
rare breed of determination in adapting and identifying solutions to sustain their businesses through
tough times. Through Zeller’s financial solutions, we’re arming business owners with real-time data from
their business payments and spending to make smarter decisions to manage their business through the
crunch.”
Small business owners featured within the Zeller report shared strategies they were deploying to
mitigate the impact of rising costs, without compromising the quality of their products or services.
Access to smarter financial tools and technology offered by Zeller are helping business owners to
better understand their cash flow and financial position.
“We look at our Zeller Dashboard frequently to gain a real-time snapshot of all of the funds coming into
our business from EFTPOS, and going out through expenses and spending. We use this information to
forecast and measure our success according to our budget – having this information in one place
means we can always keep track of business performance and react to changes,” commented Zeller
customer Malcolm McCullough, owner of Bill’s Farm in Queen Victoria Market, Melbourne.
Read the full Zeller Small Business Resilience Report here

Synology DS223j file management & sharing

Synology has announced the launch of the 2-bay DiskStation DS223j, its latest system in the entry-level J Series, designed to meet the needs of home office and small teams.

Using Synology’s intuitive DiskStation Manager (DSM), the DS223j features a host of options and applications for everyday data storage and management, including file syncing and sharing, backup, and video surveillance.

“The DS223j is an excellent NAS for small environments, be they home offices or even a bit larger,” said Michael Wang, Product Manager at Synology Inc. “With the DS223j, customers get energy-efficient hardware coupled with all the data management and protection tools they’ll need to effectively manage their files.”

Create a private cloud

The DS223j supports up to 36 TB of raw storage,1 making it an effective option for small teams to consolidate their data onto a single platform for safe and easy access. It is powered by the DSM operating system, which includes a multitude of backup, file sharing, and syncing applications that can be used to enhance remote work and collaboration.

Files can be managed securely, anytime and anywhere, using cross-device access, and with the included Synology Photos app users can back up, share, and organize their photos using intelligent management tools. Compared with its predecessors, the DS223j can handle more demanding tasks and a greater number of simultaneous users. Experience more than 180% faster file indexing in Synology Drive and over 200% faster image indexing in Synology Photos.

With the release of new DSM 7.2, expected in late spring, the DS223j will be the first J-series Synology NAS to support the Btrfs file system. This enables file self-healing to mitigate data corruption, as well as Synology’s Snapshot Replication feature. By creating frequent point-in-time snapshots, users can reverse unwanted and accidental file changes.

Learn more about file management

Keep your files in sync

Synology Drive allows users to easily share and sync files across their PCs, Macs, and mobile devices from anywhere in the world, helping teams spread across different time zones ensure their workflow stays smooth and productive.

The DS223j can also integrate with public cloud service providers, such as Google Drive, Dropbox, and Microsoft OneDrive, enabling users to save files to and from third-party cloud drives and retain true data ownership.

Learn more about Synology Drive

Protect your premises

Trusted by 500,000 sites around the globe, Synology Surveillance Station helps keep your premises secure. With support for over 8,300 validated IP cameras, Surveillance Station’s thoughtfully designed tools let users efficiently monitor video feeds, detect security events, and analyze footage.

The DS223j can be used to monitor up 12 IP cameras,2 and with C2 Surveillance users can easily encrypt, archive, and back up their surveillance footage to the cloud if required.

Learn more about Surveillance Station

Availability

The DS223j is available today from Synology partners and resellers. For more detailed information, please visit https://www.synology.com/products/DS223j

$150K prizes for Australian innovation

The Australian Innovation Competition has launched to uncover great Australian innovations hiding in plain sight. The competition is open to entrants of all ages from around Australia, seeking the country’s most creative ideas and solutions to solve real-world problems.

The competition will be judged by a panel of Aussie innovation experts who will award prizes based on market fit, customer support, and potential impact. A total prize pool of $150,000 will be shared between five winners who showcase the best examples of Australian innovation.

“Through this competition, we are looking to celebrate Australian ingenuity and particularly those innovations that are hidden from view right across our economy,” said Kylah Morrison, General Manager – Skills and Innovation for Industry Growth Centre METS Ignited.

“There are so many fantastic ideas being generated in our schools, universities, research organisations and private companies around the country. My aim is to find them, celebrate them, and give them an opportunity to shape the future of Australia,” Morrison continued.

No matter how big or small, every idea – from any industry or part of Australia – will be in the running to win.

“If you have a great innovation that delivers tangible value to society, this is your opportunity to showcase your creation on a national stage, maximise your reach and expand your potential impact for the benefit of all. Your innovation might contribute to the energy transition to help combat climate change, it might support food production in extreme weather conditions such as drought, or it might leverage emerging technologies such as robotics and artificial intelligence in new ways. The sky is really the limit,” concluded Morrison.

Entries to the Australian Innovation Competition are now open. Submit your entry at https://innovationcompetition.com.au/

ABOUT THE AUSTRALIAN INNOVATION COMPETITION

The Australian Innovation Competition is a one-off celebration of Australian ingenuity that will be open from 29 June to 31 August 2023. The competition is promoted by Industry Growth Centre METS Ignited. Entry is free and open to entrants of all ages, from anywhere in Australia. All entries will be judged individually on their merits, and five winners will be selected by an independent judging panel of Australian Innovation experts, to receive a share in $150,000.

Worsening employment outlook

The latest data from the Employment Hero SME Index, which uses an accumulative dataset of over 140,000 small and medium-sized businesses (SMEs) and 1.4 million employees, indicates employment outlook for Australian workers will likely worsen once the new National Minimum Wage increases take effect from July 1, 2023. 

The Index’s newest analysis reveals that median hours worked in April (calculated a month in arrears) declined by -6.4 per cent month-on-month. This drop was seen across all states and territories, business sizes, industries (except for Manufacturing, Transport, and Logistics), and all age groups minus those under 18. 

Additionally, in the Construction and Trade services; Healthcare and Community Services, and; Retail, Hospitality, and Tourism industries, median hours worked fell year-on-year, as was seen across all age groups. Given median hourly wages increased by 7.1 per cent year-on-year, this likely means that while most Australian employees work fewer hours than a year ago, their median hourly rates have increased. 

Accordingly, the SME Index for May, which indicates private sector wages have outpaced inflation, is at odds with the Fair Work Commission’s wage rise decision, signaling a warning that impending wage increases may exacerbate negative employment trends in the second half of 2023. 

As the Index infers that employees’ take-home pay has decreased given the reduction in hours worked, this aligns with the drop seen in discretionary spending across the Index’s Retail, Hospitality, and Tourism sectors and the ABS’ underemployment statistics, corroborating Australia is in a consumer recession. In May 2023, the median hourly wage for Australian SME employees was $35.87.

Indeed, the Retail, Hospitality, and Tourism sectors fell across average employment growth (-0.1 per cent), median hourly wages (-1.3 per cent), and median hours worked (-4.7 per cent) month-on-month. The median hours worked by employees in these sectors also declined compared to a year ago (-1.2 per cent), signaling this decrease is more than just a seasonal slump. 

The Healthcare and Community Services sector also appears to be experiencing signs of distress. While the average employment growth for SMEs in these industries is still growing, median hourly wages (-1.3 per cent) and hours worked (-6.2 per cent) have declined month-on-month and, in the latter case, year-on-year (-2.2 per cent). Demand for these services has likely decreased due to the cost of living crisis.

Ben Thompson, Co-founder and CEO of Employment Hero, said: “Employment Hero supports wage rises and the prosperity of both employees and employers. We know that thriving, robust economies create great opportunities for businesses and employees alike. 

“Businesses are facing economic headwinds and the pressures of inflation; further wage rises that ultimately cause a wage-price spiral or unemployment benefit no one, especially not employees.

“Our data shows wages are already outpacing inflation, and we are deeply concerned the FWC’s wage rise decision will exacerbate the current decline in employment growth reported in the SME Index. For example, some employers will have no choice but to reduce their employee numbers or drop hours. We are conscious of short-term gains that may produce long-term pain for Australian workers, especially as consumer spending appears to wane.”

Mr. Thompson continued: “We are fully supportive of better outcomes for employees and employers. Employees earning more is a great thing and we know the positive impact this has on society. However, the challenge Australian workers will likely face coming into the second half of the year is securing ample hours of work, which relies heavily on the stability and growth of our SME sector.”

Small Business Loan and Equity Funding

To start a small business or expand a business to get through a rough patch, chances are you will need to get access to additional cash. The obvious choice is a small business loan, but other options may exist. Money can be sourced from debt (you must pay it back) or equity (someone takes a share in your business). This guide will examine what loans (debt) and equity funding options are available to provide additional cash or financing to start or expand your business.

Debt is when you take a loan or a mortgage with the intent of it being paid back over time. Normally some collateral is used to secure that debt, such as an asset that will be required to be sold if you default on that debt.
Equity funding is when a share of your business is essentially sold to another permanently and is not required to be repaid. Future profits or losses will be shared with any equity partners.

WHY do you need a small business loan?

You may need a loan to start or expand your business and capitalise on a growth opportunity. Although harder to get, funds may be acquired when times are tough, or you owe money.

WHAT are the available Debt options:

Self-funding: If you have personal finance,e you can put more money into the business yourself. You are entitled to get that money back without personal tax implications unless you pay yourself interest. Other forms of finance, like investors and lenders, will expect you to have some self-funding before they offer you money.

A loan: We all understand the basic principle. Normally a bank lends us some money, and in return, we pay it back in instalments plus some interest. A bank wants the confidence it will get its money back, so it will look at your business closely to understand your turnover and assets. A bank may require personal collateral, like your home, to secure the loan. Banks are, however, not the only source of lending. Family and friends are a source but tread carefully. If things go sour, you could ruin friendships and possibly others’ livelihoods. Other organisations like finance companies will also offer loans but be aware, the easier it is to get the loan, the higher the interest charges will be to compensate for the greater risk they are taking.

Line of credit:  This is similar to a loan but gives you access to a predetermined amount of credit. You can draw down on that credit and pit ay back whenever you need it. You will pay interest only on the outstanding balance.

Overdraft: This line of credit attached to your bank account allows your balance to go below zero.

Invoice finance allows for a business to borrow money against the amounts due from outstanding customer invoices. The funding company will provide a percentage of the invoice value to you upfront and when the customer pays you will receive the remainder less the funding company fees.

Leasing: Instead of buying equipment you essentially rent/borrow in return for monthly payments. A lease normally has a fixed set term of 3-5 years. The financier purchases it on your behalf and you then lease it back from them for an agreed (and fixed) monthly payment. When the lease is up, you can either re-finance the residual amount and continue a new lease on that vehicle for another set period or pay a final instalment for the ‘residual value’ of the lease and take ownership of the car. You can trade it in and upgrade to a new vehicle. A lease makes it simple to upgrade equipment like a car at the end of the lease. More details can be found in our leasing guide.

Asset financing refers to the use of a company’s balance sheet assets, including short-term investments, inventory, and accounts receivable, to borrow money or get a loan. The business borrowing the funds is providing some of its assets to secure the loan. Default on the loan and your assets will be taken away.

Store Credit:  Many retailers, for example, Harvey Norman, will offer their own financing package potentially with an interest-free period. Generally the interest rates are high and failure to pay on time comes with large penalties.

Trade Credit:  As an example, you buy your supplies from a company and they give you a 14-day invoice due for payment in 14 days. Thus giving you 14 days to pay for what you have already received.

Factor Companies: A factoring company will buy your outstanding invoices from you for a reduced cost and then chase up the debt themselves. It is a fast way to get cash but at a high cost compared to other methods.

HOW do I get a small business loan?

How do I get a small business loan?

Sources of debt will include banks, building societies, and credit unions.

Finance companies also provide debt but must be registered, check the Australian Securities & Investments Commission (ASIC) register https://connectonline.asic.gov.au/RegistrySearch/faces/landing/ProfessionalRegisters.jspx?_adf.ctrl-state=1cuetuxolm_4

As part of the process of getting a loan your credit history, assets and income will be reviewed.

To understand and compare loan costs and  options from different institutions visit https://www.finder.com.au/business-loans

WHY do I need equity?

Equity is a great source of cash if you cannot either get a loan or a large enough loan. It is also a method of spreading risk but assumes the equity provider believes they will get their money back plus some.

WHAT are the sources of Equity funding?

As a source of additional cash in return for a slice of the business, equity funding can be done in the following ways:

Self Funding: as before, you inject additional personal money taking a larger share (assumes you are not a sole trader)

Family or friends will take a share or partnership in your business in return for their money. Remember to consider the implications.

Private investors: Same as above but not a family or friend. A new partner can often bring new valuable skills into a business.

Private equity/Venture capitalists:  These are firms who search for high-growth potential businesses to invest in. They usually come with loads of experience and inject their management into the business. They often insist on a controlling percentage of the business.

Stockmarket: A small business is unlikely to list on the stock exchange, but this complex procedure allows individuals to publicly buy and sell shares in the business. Shares are issued in return for a one-time-only cash payment.

Crowdfunding:  This is a very modern way of raising money for a business. Essentially you ask many people to either invest or donate monetoin your business idea via the Internet. In return you give nothing if they donated, or if they invested, a product or a cheaper product when you are up and running, equity or money back with interest. See ASIC for more details https://asic.gov.au/regulatory-resources/financial-services/crowd-sourced-funding/

Government:  The government does not provide finance and is not likely to buy equity in your business however they do provide grants which may assist you greatly. The types of grants and assistance normally come in the following areas innovation, research & development, exporting, and business expansion. Some information on grants can be found at https://www.business.gov.au/Grants-and-Programs

HINT

More information on funding options can be found at the Australian Small Business and Family Enterprise Ombudsman https://www.asbfeo.gov.au/resources/business-funding-guide

SUMMARY – Get small business loan or equity advice

We strongly recommend that you speak with your accountant or business advisor before committing to loans and equity funding options. Always shop around for the best deal and always think carefully before doing business with family or friends.

Dukes Gym increased billable hours by $100K

This Dukes Gym case study demonstrates how automation can free up small businesses so they can focus on the more important things like customer experience (and increasing profitable hours!).

With Aussies tightening their purse strings in response to high inflation and interest rate hikes, gym memberships are on the chopping block. Household spending intentions for health and fitness have already declined 13.7% in the month of April. To limit the impact on business, gyms need to do all they can to keep customer service front and centre. 

Duke’s Gym, like all gyms, is reliant on staying competitive thanks to a positive customer journey and steady cash flow. No one likes chasing payments, and with previous payment providers, Founder Jonathan Quieros experienced unseen drawbacks to using common payment platform providers:

– Awkward manual payment-chasing processes

– Time-consuming admin

– Tacked-on transaction costs and dishonour charges

– Terrible customer service

To remedy this, Jonathan partnered with a payments partner that offered full integration with the business’ member management platform, Gym Master, eradicating a common admin pain point in one go.

“GoCardless and Gym Master have saved us roughly 20 hours a week, filing, scanning, entering data, going back and rechecking stuff,” says Jonathan.

“Those extra billable hours work out to an additional $100,000 dollars a year in revenue.”

“Previously, customers that had transactions fail were hit with dishonour fees of up to $20 … we also didn’t have visibility into this and that made the whole experience terrible for customers.” says Jonathan.

Small businesses thrive on customer loyalty. With economic headwinds driving consumers to make tough budget decisions, Gyms need to focus on proving their value to members – frustrating payment processes will send even loyal fitness junkies packing.

Duke’s Gym makes a really interesting case study to explain how removing common pain points in financial processing helps SMEs improve cashflow and better serve their customer base.

EcoTank high-capacity ink tank inkjet printers

Epson’s sales of its award-winning EcoTank high-capacity ink tank inkjet printers recently topped 80 million units worldwide. The printers have become one of the company’s biggest selling products with the ET-4850 EcoTank all-rounder one of its top five selling products in Australia and New Zealand. There are now three EcoTank ranges – EcoTank for everyday home and business printing, EcoTank Photo which uses 6 colour inks for superb photo quality and EcoTank Pro that includes professional grade, robust, durable machines with pigment inks.


The Epson EcoTank ET-4850 all-in-one printer, powered by PrecisionCore® Heat-Free Technology, like all EcoTanks, offers cartridge-free printing with easy-to-fill, supersized ink tanks. Each replacement ink bottle set includes enough ink to print up to 6,000 pages – equivalent to about 145 individual cartridges, which means far less waste. It also boasts exclusive uniquely keyed EcoTank bottles which make it easy to fill each colour tank, a high-capacity 250-sheet paper tray, 2.4″ colour touchscreen, 30-sheet ADF, fast auto 2-sided printing and convenient wired and wireless networking.

EcoTank also has a number of global brand ambassadors including Olympic 100 metre world record holder, Usain Bolt, basketball legend Shaquile O’Neil and in A/NZ comedy icon Jimeoin, who is the face of Epson’s, “No cartridges. No Joke.” campaign. The campaign is seen and heard across multiple A/NZ media channels including free-to-air and catch-up television, radio, social media and in-store and promotes the fact that EcoTank users enjoy superb quality, hassle-free printing at a low cost, making the printers the perfect solution for busy homes and home offices.

Epson Australia MD, Craig Heckenberg, said, “EcoTank users never need change an ink cartridge again. With big ink tanks, cheap refills and thousands of pages worth of ink included, you won’t have to worry about running out of ink at the worst possible times either.” 

All 80 million EcoTank printers sold use Epson’s patented PrecisionCore Heat-Free Technology, which use less energy and reduces running costs compared to laser printers and is far kinder to the environment too.

For more on the Epson EcoTank range go to: https://www.epson.com.au/v2/ecotank/