About Angus Jones

Angus started his first small business in 1989 and has since gone on to have a successful career in marketing. He realised although there were many websites for small business none was addressing the question of how to. Angus has a passion to articulate benefits that add value to customers/readers.

Job sharing in small business

Productive flexibility: Job sharing delivers for employers, staff, and clients

Part-time and casual roles have played a consistent role in Australia’s employment landscape, adding flexibility and helping a range of demographics fit employment around their personal and preferred circumstances. Since the pandemic, working from home has become normalised, while the four-day work week is being trialled in some cities worldwide, including here in Australia.

An often-overlooked alternative to full-time employment is job sharing. Ideally, job sharing is not meshing two part-time roles together but a sincere split of one role between two people. For employers, it can deliver increased productivity and creativity from two people working optimally, whilst providing flexibility and high job-satisfaction for employees.

There are many benefits to a job share arrangement for employers, including:

  1. Productivity increases: Job sharers bring two sets of experience when compared to one sole employee. Personal leave is one of the largest disruptors to business, but if both job-sharers don’t take leave at the same time, the role will continue to function. If one person leaves the organisation, skill and knowledge is retained and the role delivery continues.
  1. Retention: With Australia experiencing record low unemployment rates, businesses are desperate to retain staff and minimise hiring costs. Job sharing can improve retention as it allows both career-driven achievements and work-life balance with job sharers appreciating the flexibility.
  1. Talent acquisition: By advocating a flexible working environment, a business can attract additional talent who may not have considered the workplace previously.

Dividing a role whilst maintaining a singular role’s deliverables can be met with hesitation by employers. Team management, additional salary, training, and low confidence in the ability of two people to deliver one person’s job are often cited.  To ensure all deliverables are met, communication between the job sharers and other stakeholders is key, while availability on non-work days can ensure any escalated issues are responded to appropriately and assist employers during peak times.

Employers offering a job share must consider:

  1. Clearly defining the role: Despite any job sharer’s working relationship with the other, ensure clarity on the expectations of the role and how it will be divided. Contractual issues including issues such as how public holidays, overtime, and leave will be awarded must be clear.
  2. Assisting managers: The direct management of the job sharers is a key role. This person will need support, especially when addressing performance management and identifying any blocks to the working relationship.
  1. Company-wide communication: If job sharing is new to the organisation, other team members may be wary. Ensuring staff are aware of the role, why job sharing will be occurring, the benefits to the business, and clarify reporting structures will help staff adapt to the new structure.
  1. Regular reviews: Regularly review and revise the job-sharing arrangement with the job sharers, their managers, and the wider team to ensure the job share is working.

The case study below, featuring two long-term job sharers, Jen Manuel and Kate Downing, outlines their tips to make job sharing work for both employers and employees.

Case Study: Jen Manuel and Kate Downing

Jen and Kate commenced their first job-sharing arrangement in 2018.  “It was a first for our employer at the time, and we were determined to not only make it work, but to prove that actually it could be even more valuable to an employer than having one person in a role,” says Kate. In 2019, they decided to look for new opportunities – together. “We knew this wouldn’t be easy but we developed a fairly persuasive argument backed by the proof of what we had delivered,” said Jen. They then secured a second job share opportunity, and now have a proven formula of job sharing that has delivered value to two different organisations for over four years.

Making job sharing work

Jen and Kate’s personal attributes strengthen their ability to job share. Both have a high level of job motivation, are proactive and curious by nature, have strong decision-making skills, and take initiative. “We are extremely organised individuals who don’t require a lot of guidance. Our project management skills, attention to detail, and collaborative working style have enabled us to be so successful over the past four years,” said Kate.

The duo approaches a job share role with communication at the heart of everything to ensure continuity, service, and support for their teams and all stakeholders. “We find this delivers confidence within the business in our joint ability to deliver,” said Jen, who together with Kate, has been awarded several awards in their roles.

Jen and Kate prefer to share a week with three days each instead of a three-day/two-day split. This job share arrangement allows for a crossover day each week to ensure flawless continuation and alignment on strategic approaches. “Communicating with each other, the greater team and external agencies is key to this approach being successful,” said Kate. “We ensure that we schedule any goal-setting, development, and strategy meetings on a shared day where we are both in attendance,” said Kate. “In our most recent role, we managed team meetings and WIPs with individuals jointly and checked in regularly with our team.”

Both understand there are times when there are additional work demands and they always endeavour to be flexible to meet business needs. “Working in a shared role, flexibility is key, and we have both previously moved working days to ensure we attend business critical workshops and off-site meetings where required,” said Jen. “During periods of increased workload, we have each been able to offer the business additional work days.”

A job-sharing approach can be met with hesitation by potential employers, but Jen and Kate’s experience has demonstrated otherwise. “We appreciate that this arrangement requires an increased investment by an organisation, however we prove the much higher value that can be provided by this approach,” said Kate. A job-share role can also be presented as a positive by employers to clients and customers. In their first job share, Jen and Kate were responsible for all marketing strategy and execution with the company’s top client. The pair were nominated to take on this role partially due to the unique offering they could provide by having two senior marketing managers working on the account. “During this time, we continually checked in with key stakeholders at varying levels, to ensure the customer was happy with our level of service and not experiencing any barriers due to the working arrangement,” said Kate. “Feedback in all cases was extremely positive, due in most part to our seamless and meticulous handovers and alignment on all strategies and approaches.”

Accountability and ownership increases significantly when job-sharing, especially when both have a professional working relationship. “We endeavour to ensure the other is set up for success on the days they are working,” said Jen. “Essentially, we always strive to be the best for each other.”

Wage Inspectorate Victoria

Wage Inspectorate Victoria has launched new online learning resources as part of a pilot program to increase awareness and understanding of Victoria’s long service leave and wage theft laws.  

The free e-learning modules for employers and workers are designed to improve understanding of and compliance with workplace rights and obligations. 

Taking less than 15 minutes to complete, the modules will be trialled over the coming months to test the effectiveness of e-learning to embed knowledge about workplace laws, with plans to add more topics if the pilot is successful.  

After finishing the courses, users are encouraged to complete a short survey to provide their feedback and rate the extent to which their knowledge about long service leave and wage theft has improved.  

Designed with stakeholder input, and with time-poor people and accessibility in mind, the modules include audio and interactive elements to provide an overview of the law and allow practitioners or people with specific questions to jump to topics they need help with.  

The long service leave module deals with topics like determining when Victoria’s Long Service Leave Act applies, how leave accrues and when it can be taken. It also covers how workers can recoup money they’re owed and resolve issues with their boss.  

The wage theft modules cover the legal definition of wage theft, how to address wage theft, the process of reporting it and the support available from the Wage Inspectorate. 

The employer focussed module also includes information on who can be liable for wage theft offences and can help organisations understand their role in preventing a corporate culture that could lead to a wage theft offence being tolerated.  

In November last year, the Wage Inspectorate filed wage theft charges against a Macedon restaurant and its officer – the first criminal wage theft charges laid under the Victorian Wage Theft Act 2020, and the first in any Australian jurisdiction.

Last year, more than 280,000 Victorians accessed educative information on the Wage Inspectorate’s website. More than 12,000 people also called the regulator, with many of their questions helping to inform the content for the new e-learning modules.  

Quotes attributable to Commissioner of Wage Inspectorate Victoria, Robert Hortle 

“The e-learning resources expand our suite of tools and provide another avenue for employers and workers to learn about the law. Understanding your rights and responsibilities has never been easier.” 

“This pilot is part of our commitment to trialling different ways of improving compliance with the law. Visits to our website over the past year have demonstrated strong demand for online learning, and we hope to attract even more visitors with these new resources.” 

“We know there is a variety of learning preferences out there, and that’s why we provide support through multiple channels – we have fact sheets, videos, frequently asked questions, a Helpline and now online learning. Being informed is the first step to being compliant.”

Wage Inspectorate Victoria promotes and enforces Victorian law covering wage theft, child employment, long service leave and contractors in transport and forestry.

Prepare for the unexpected Supply chain disruption

The transport and logistics industry has been facing unexpected Supply chain disruption and a skills shortage for years as the average age for a truck driver gets older. This impact was somewhat being offset by migration, however, this all changed during COVID.

Migration stopped, freight demand exploded and staff with COVID cases across logistics went through the roof. To add fuel to the fire many remaining staff opted to take jobs where they could work from home and haven’t returned. All in all this left the industry with a low unemployment rate.

This resulted in a domino effect of declining performance and impacted SME’s bottom line as stock was taking longer to get packed and sometimes less accurately, by less experienced staff. There were also less forklift operators to load trucks, meaning trucks wait longer  and freight missing connecting linehaul to other cities.

With lingering impacts of covid and staff shortages still impacting the freight industry, small businesses need to learn from the past and brace for potential disruption of their supply during the busy seasons.

Holding more stock

Inventory management is key at any time of the year but it’s most especially important during peak seasons. It’s essential when providing a seamless customer experience and preparing for cost-effective storage space.

With more Australians shopping online, we’ll continue to see an increase in higher inventory levels and significant supply chain costs that could make or break an e-commerce brand’s bottom line.

Customers will also demand and expect a seamless experience especially during peak times. By having a well-planned inventory management practice, you’re giving yourself an edge against your competitors.

Ideally, SMEs should forecast to have just enough products to meet the uptick in sales but not find themselves with excess on their shelves when the season closes.

Have a variety of carrier options available

The benefit of using multiple freight carriers for your business rather than using a single carrier is knowing you’re getting the best price. The cost and charges applied by carriers can vary based on what you are sending. By using multiple carriers, you can get the best price based on the type of goods you are shipping at any given time. This can then save your business money, which means that you can more easily control budgets.

Another of the key benefits of using multiple carriers for your business is that you can find the right carrier based on the type of goods you are sending. Different freight carriers specialise in different types of goods, and you will often find that it is cheaper and easier to send certain goods with one carrier compared to another.

Sometimes, no matter how reliable your main freight carrier may seem, things can go awry. If you have problems with your freight carrier for any reason, it can end up having a huge negative impact on your business and your customers, which is the last thing you want. By having multiple freight carriers, you will have a vital backup in place just in case there are any issues with the main freight carrier you generally use. This means greater peace of mind for you, and the ability to continue with the smooth running of your business.

You may also find that certain freight carriers only cover certain areas and locations, and this could mean limitations on the service you are able to provide to customers. If you want to grow and expand your business, using multiple freight carriers can help you to do this because it means that you can effectively deliver to more areas.

Give your customers more choice on their deliveries

Customers will always expect instant gratification. Meaning they will want their items quickly and easily no matter their location. But, that poses a challenge for SMEs because it’s not always possible to meet those demands.

By offering different delivery options it empowers the customer to feel in control. It gives them choice and makes your SME more attractive while also offering the best delivery experience for them. As a business, you’re better equipped to manage expectations and optimise shipping costs.

Through these small changes SMEs can better set themselves up for success during peak seasons and be better prepared for Supply chain disruption.

Written by Matt Marshall, director at Freight People

SanDisk Extreme PRO Portable SSD review

Copying data, backing up data or simply removing some photos from your phone has been made super simple with the cloud (internet). However, what if you have no internet access, insufficient allowance, or want to keep a copy of your data yourself. For this very purpose, we have reviewed the SanDisk Extreme PRO Portable SSD

What is SanDisk Extreme PRO Portable SSD?

The SanDisk Extreme PRO Portable SSD is an external super fast solid state hard drive built to fit in your pocket. It is resistant to dropping, dust and water.

WHY should you consider a Portable SSD?

The Extreme Pro allows you to access your data files anywhere and anytime as long as you can plug it into a supported smartphone or PC. This tiny drive easily fits in your pocket or can hang from your backpack, meaning where you go, it goes. It connects via a cable and draws its power from your device, so no internet or mains power is required. You can carry a large amount of data in 1TB, 2TB or 4TB capacities.

The SanDisk Extreme Pro suits photographers or anyone creating large amounts of data on the run. It also lends itself nicely to backing up your small office data and taking it home with you each night rather than transporting traditional bulky hard drives. Data not on the internet is harder to steal or encrypt via ransomware.

What is in the Box?

The drive measures approximately 1cm x 6cm x 11cm and weighs less than 90 grams making it very easy to slip into a pocket. It is made with a forged aluminium chassis that protects the drive and is handy for dissipating heat. The heat dissipation allows consistent transfer speeds of up to 2000MB/s for both read and write, which is about as good as you will get with an external drive. A rubber coating on its exterior means the drive can survive a 2m fall and is IP55 water and dust resistant.

Included in the box are both a USB -C and a USB-A cable allowing you to connect to different devices.

Priced from $399, Western Digital, who owns the SanDisk brand, is so confident in the product that it comes with a 5-year warranty.

Using the SanDisk Extreme PRO Portable SSD

SBA tested the 1TB model and found the hard drive in our latest Dell notebook could not keep up with the SanDisk. Large video files are copied across as if they were single photos. Thus, this SSD will minimise the time taken to transfer data.

If I was uploading files to the internet via the NBN, I could do this at a maximum speed of 20MB/s, given my average NBN plan. This means SanDisk has the potential to transfer the data 100 times faster.

The drive is so fast that we can edit video straight off and to the drive without storing any video footage on the PC’s drive.

An unexpected benefit of this drive is that I can connect the USB-C cable straight to my Android Oppo smartphone. The phone powers the drive when connected; if I needed to remove photos, it is as simple as copy and paste. I transferred 1329 photos in less than 15 seconds.

For those who want to keep the data safe on the drive. Software is included for PC and Mac that allows 256-bit AES hardware encryption which will keep your data private with password access.

Our Take SanDisk Extreme PRO Portable SSD review

For users who own a compatible Android phone and take lots of videos and photos, this is the new thumb drive from 10 years ago. Being able to transfer data at blazing speed, encrypt it and know the storage device can take a battering in the elements is peace of mind for your data.

Small businesses can use the Extreme PRO Portable SSD to quickly and easily keep a backup of their most important data and take it home with them each night in their pocket. This ensures that data can be restored and business continuity continues if disaster strikes.

Export markets you should know about

Australia’s National Centre for Asia Capability at the University of Melbourne says countries like Thailand are more than just a holiday destinations. These countries should be on the radar of small businesses looking for export markets and capitalising on fast-growing economies.

Chief Executive of Asia Link Business, Leigh Howard says while thawing relations with Beijing have put China back on the agenda, large consumer markets closer to home have caught the attention of Australian businesses looking for the next wave of opportunities. 

From a thriving new fintech sector in Vietnam to Indonesia’s emerging global powerhouse with a thirst for services and innovation, Australian businesses need to double down and gain understanding of these markets or risk missing out on opportunities with our nearest neighbours.

“Several economies in Southeast Asia are forecast to grow faster than China, as their growing consumer class draws business into the region,” Mr Howard says.

“With a population approaching 700 million people and an economy more than twice the size of our own, Southeast Asia offers Australian businesses many new avenues of growth. It’s a good time to explore these opportunities with fresh eyes.”

Here are the top five countries worth looking into for business export opportunities in 2023.

Vietnam: Flourishing fintech sector with the untapped potential of 100 million consumers

Vietnam is a star on the rise. Since opening up its economy, Vietnam has experienced one of the highest GDP growth rates globally. It’s also been one of the big beneficiaries of regional diversification and the “China Plus” strategy adopted by many international businesses. As a result, investment into the country has surged, making conditions ripe for innovation and fuelling a booming tech ecosystem.

As Vietnam’s government continues to make the country an easier place to do business, Prime Minister, Minh Chinh, is prioritising “acceleration of the updating, connecting, and sharing of digital platforms and databases, including connecting national and specialised databases with the government’s information and governance centre”.

With a young, upwardly mobile population, rapid economic growth, and over 100 million (increasingly tech-savvy) consumers who readily accept new tech products, Vietnam is emerging as one of Southeast Asia’s most exciting digital and tech markets. 

Vietnam’s fintech sector is flourishing. The low uptake of traditional banking means many consumers are ‘leapfrogging’ technologies and heading directly to e-wallet and payment apps.  We’re also seeing vibrant, new sectors strengthening across the tech ecosystem, including AgTech, HealthTech, and EdTech. These will continue to attract an increasing amount of interest and investment for new entrants, including start-ups.

Malaysia: A familiar-feeling testing ground for expansion

With its strategic location, multilingual workforce, and cost-competitive business environment, Malaysia is an attractive destination for many Australian business travellers. Due to its Commonwealth heritage, Malaysia has legal and regulatory systems that will feel familiar to new entrants from Australia, despite the country’s rich and diverse culture. It’s also an easy place to do business in terms of establishing a presence and accessing resources, including human capital.

Malaysia is often the ideal springboard for Australian companies considering regional expansion in Southeast Asia.

This may explain why a greater number of Australian companies export to Malaysia than to India, Japan, or Indonesia. More than 3,800 Australian businesses trade with Malaysia – most of which are small and medium enterprises.

Many Malaysian consumers know Australia well and have a strong appreciation of our high-quality goods and services, which include food, education, healthcare, and professional services.

Indonesia: An emerging global powerhouse

With the largest economy in Southeast Asia and the fourth largest population on earth, Indonesia is an emerging powerhouse. In recent years, Indonesia’s GDP has been growing at more than 5% annually on the back of a rapidly expanding middle class, stable democratic government, open trade, and investment policies, increasing domestic consumption, abundant natural resources, and a growing skilled workforce. 

While the trade relationship between Australia and Indonesia is trending upward, two-way trade still sits at less than $20 billion per annum, which is low given that both countries have trillion-dollar economies, respectively. 

Historically that had a lot to do with a lack of complementarity as both were resource-based economies competing for industrialised markets. But that paradigm is out of date. A fast-changing Indonesian economy with a thirst for services and innovation is an entirely different proposition from what’s gone before. While the business culture and governance issues often present challenges which need to be navigated, the breadth and scale of Indonesia’s growth trajectory are compelling. 

Our combined GDP and populations indicate the potential for a significant uplift in our trading relationship, and Australian businesses will be able to play a big role in this future growth.

Singapore: A $4 trillion hub

Singapore is well-known as one of the most dynamic and business-orientated nations in the world. A small island with limited natural resources, this city-state offers excellent connectivity, world-class infrastructure, high-quality human capital, and a trusted regulatory environment. While Australian businesses will be welcomed, they should appreciate the important role of government, the cost of doing business, and the highly competitive commercial environment they will be entering.

Singapore is Australia’s largest trading partner in Southeast Asia and one of our strongest economic partners. Exporters in service-related industries, advanced engineering and manufacturing, healthcare and MedTech, energy, and technology will benefit from our two nations’ strong relationship.

Singapore standing as a global financial hub cannot be understated. It draws banks, insurance, wealth management, and investment companies from around the world.  Both institutional and individual investors bring their capital to Singapore. The asset management industry currently oversees approximately $4 trillion in investments.

Thailand: More than just a holiday destination

It’s often overlooked that Thailand is the second-largest economy in Southeast Asia. It’s also heavily industrialised, with the industrial sector comprising one-third of the economy. Thailand is a hub for international car brands and manufacturers of electrical appliances, computers, furniture, and plastic products. It’s also witnessing an infrastructure boom as the government invests in megaprojects across rail, roads, and ports to boost connectivity. 

This is further enhanced by Thailand 4.0, a government initiative to achieve industrial, economic, and digital transformation across the nation. This in turn, is drawing in expertise from across the region, providing Australian service providers with an opportunity to participate in this modernisation push.

Thailand’s economy was hard-hit by the pandemic due to the significant role that contact-intensive sectors play in the Thai economy, namely tourism, travel and hospitality. Tourism traditionally accounts for 20% of GDP and 20% of employment. Covid-related travel restrictions resulted in significant job losses. The revival of the tourism sector is set to improve in 2023 and beyond, increasing Thailand’s demand for high-quality Australian food and beverage exports. This is further strengthened by a domestic population paying more attention to what they consume and a large food manufacturing sector which sources ingredients globally, including from Australia.

Travel perks for credit cardholders

This year’s strong demand for domestic and international travel has also seen a resurgence in the accumulation of rewards points. As the cost of living and doing business continues to increase, many exciting travel perks are linked to rewards credit cards that might motivate business travellers to take advantage of them.

Tom Walley, Global Managing Director at Corporate Traveller – Flight Centre Travel Group’s flagship travel management division for SMEs – says: “The domestic and international travel perks offered by rewards credit cards can save businesses and their travellers hundreds of dollars each year, while allowing them to get a little luxury into their trips without the cost. These perks include free flights and airport lounge access, restaurant credit and hotel rooms, travel insurance, and even concierge services.

“However, travellers should determine the offers that will be of most value to them – and crunch the numbers to work out whether these offers still provide value against sometimes higher interest rates or high annual fees.”

Below, Corporate Traveller has carried out research to reveal eight perks for credit card holders looking to maximise their travel and destination experiences:

  1. Complimentary return flights. With airfares likely to remain high in 2023 before capacity returns to pre-COVID levels, some frequent flyers might be attracted to cards with offerings such as up to $450 in travel credit with major airlines or complimentary flights each year. However, cardholders should be aware of any higher-than-average costs associated with those cards. The American Express Velocity Platinum credit card includes one free return domestic flight with Virgin Australia every year and 21.99% interest[1] compared with the average credit card interest rate of 19.94%.[2] The American Express Platinum charge card offers $450 in yearly travel credit to spend on eligible flights, hotels, or car hire, [3] and comes with a $1,450 annual fee.
  2. Uncapped points. Many rewards cards cap cardholders’ points each month or year. Businesses with multiple travellers or high-spending directors might consider switching to a rewards card offering uncapped points once they crunch the numbers and understand how many points they could accumulate. An example is the NAB Rewards Business Signature Credit Card.[4] Rather than linking to a frequent flyer program, however, this card earns NAB Rewards, which can be redeemed for flights online.
  3. Dining credit. Another reward perk is credit with overseas and domestic restaurant partners, which might appeal to travellers with a tight personal budget while travelling. For instance, the American Express Platinum charge card offers up to $400 in restaurant credit at participating restaurants in Australia and overseas but does come with an eye-watering $1,450 annual fee. [5]
  4. Earning points on taxes. Some credit cards offer points for tax payments – albeit at a lower awards rate. Businesses should weigh up the redemption value of those rewards with the credit card surcharge for tax office payments. For instance, the American Express Business Explorer card reduces its usual two points for every dollar spent, offering to one point with the ATO and against a 1.45 per cent surcharge for tax office payments.[6]
  5. Access to airport lounges. Airport lounges offer opportunities to relax or work productively while in transit, and many rewards credit cards offer access to lounges across Australia and internationally. For instance, the HSBC Star Alliance Credit Card allows members to earn points across 26 airline rewards programs, providing access to more than 1,000 airport lounges worldwide.[7] However, cardholders earn one Star Alliance point per $1 spent up to $3,000 per statement period and just 0.5 points for every $1 spent thereafter. The Qantas Premier Titanium card offers new cardholders two complimentary Qantas First Class lounge passes at selected airports in Sydney, LA, and Melbourne annually[8] – but cardholders need to consider the $1,200 annual fee. The American Express Velocity Platinum cardholders receive two Virgin Australia lounge passes at selected domestic airports each year [9] – but it comes with 21.99% interest rate and does not allow balance transfers.
  6. Travel Insurance. Some rewards credit cards allow cardholders to save on travel insurance by offering a level of complimentary insurance. However, keep in mind that a card’s insurance policy has limitations. Businesses should determine whether they require more comprehensive cover to protect employees and business belongings. For instance, ANZ Rewards Platinum[10] credit cardholders can access unlimited overseas emergency medical. It caps other cover at $50 for meals and $250 for accommodation in the event of travel delays; $4,000 for lost, stolen or damaged computers, cameras, and video cameras; and up to $1,000 for any other item. However, cover for rental vehicle damage is capped at $5,000. 
  7. Complimentary accommodation. High-earning travellers who frequent a preferred hotel or want to tack a personal trip onto a business trip might find value in complimentary accommodation. The Citi Prestige Credit Card[11] allows cardholders to get a fourth night free at a participating hotel, limited to four stays a year, keeping in mind there is a $700 annual fee from the second year and cardholders need to have a minimum $150,000 annual income.  
  8. No-fee frequent flyer membership. Some rewards credit cards waive rewards membership fees. For instance, the HSBC Platinum Qantas Credit Card waives the $99.50 Qantas Frequent Flyer membership fee; however, cardholders are limited to earning 0.5 Qantas Points for every $1 spent after spending $1,000 in a statement period.[12]

Logitech Brio 300 Webcam 

Logitec has unveiled its Brio 300 webcam, a compact, plug-and-play webcam with Full-HD 1080p resolution, auto light correction and a noise-reducing mic, for more natural and productive video call experiences at an attractive price.

“We surveyed more than 3,000 remote workers* and found that most non-webcam users struggle with poor lighting conditions, unflattering camera angles, and low-quality sound from their laptop speakers. Brio 300 webcam is perfect for those who want to make the easy but substantial jump to significantly improve their video meeting experiences with an external webcam,” said Scott Wharton, general manager of Logitech B2B.

The Brio 300 series are Full-HD 1080p webcams with high dynamic contrast, auto light correction, and a single digital microphone with noise reduction, so users are seen and heard clearly despite poor lighting and background noise. With a reliable meeting experience every time, users can join video calls feeling confident and engaged.

The webcams connect to computers through a USB-C port, making it simple to join video meetings. Afterward, a quick spin of the built-in privacy shutter gives users assurance the camera lens is blocked and no longer showing their workspace.

The webcam connects to computers through a USB-C port, making it simple to join video meetings. Afterward, a quick spin of the built-in privacy shutter gives users assurance the camera lens is blocked and no longer showing their workspace.

The unconventional cone shape design adds personality to every workspace. Available in off-white, graphite and rose colours, the webcams pair harmoniously with Logitech mice and keyboards for a stylish and coordinated setup.

Brio 300 is the latest offering in Logitech’s portfolio of webcam products to support the New Logic of Work, where personal workspaces are individualised, easy to set up and use, and consciously designed for a positive future.

IT Management

For IT teams equipping employee workstations and home offices, Brio 300 webcams are compatible with most video conferencing platforms and certified for use with Microsoft Teams, Zoom, and Google Meet.

Approach to Sustainability

Logitech is committed to creating a more equitable and climate positive world by actively working to reduce our carbon impact. The plastic parts in Brio 300 include certified post-consumer recycled plastic* to give a second life to end-of-use plastic from old consumer electronics: 62% for graphite and 48% for off-white and rose. The paper packaging comes from FSC™-certified forests and other controlled sources. By choosing this product, you are supporting responsible management of the world’s forests.

All Logitech products are certified carbon neutral and use renewable energy where possible. The carbon footprint of all Logitech products, including Brio 300, have been reduced to zero by supporting forestry, renewables and climate-impacted communities that reduce carbon.

Brio 300 Pricing and Availability

Brio 300 will be available in January 2023 on logitech.com and at other major retailers. The suggested retail price is $129.95

Consumers want diversity and accessibility

Mastercard’s launches its latest research which explores how Australian consumers are demanding more from businesses in 2023, with new research from Mastercard indicating that customers are more likely to spend with businesses that prioritise diversity and accessibility. 

Most Australians (75%) agree all Australian businesses should be accessible to people with a physical, mental, sensory or intellectual disability, with more (76%) believing that organisations could do more when it comes to work and career opportunities for people with physical, sensory or intellectual disabilities. 

The research revealed a gap when it comes to small businesses’ performance in these areas when compared to other sized businesses.

As it stands,  only 42% of small businesses say that their work premises are completely accessible for workers with a disability, compared to 72% of medium and 62% of large companies, indicating there is still significant work to be done to match consumer expectations.

In addition, less than one in three (31%) of small companies say that they have made major changes to their work premises in the past 12 months to make it more accessible to people with a disability, compared to 67% of medium and 56% of large businesses. 

Overall, the benefits of diversity and accessibility in an organisation are well recognised, with 92% of business leaders believing that increasing their diversity and inclusion in the workplace will have positive benefits for the whole company, including improving innovation and profitability. However, when breaking this down, only four in five (80%) small companies believe that increasing diversity and inclusion in the workplace will have positive benefits on their businesses, compared to 98% of medium and 97% of large organisations.

“Ensuring an accessible society for everyone is growing in importance as we hear from more diverse voices in our media and at incredible sporting events like the Australian Open. Technology and the digital environments we all interact with now have made the world more accessible than ever, and businesses must make the most of the opportunity. Creating touch-accessible products or sonic-accessible experiences must be on the agenda for 2023 and beyond,” said Richard Wormald, Division President, Australasia, Mastercard.

“The past year has been challenging for businesses, emerging from the pandemic environment to heightened customer expectations and a changing economic environment. There’s been incredible resilience in the landscape, with 85% of business leaders saying they are optimistic about the success of their business in 2023, but the message is clear that 2023 will be a year where businesses are rewarded for prioritising the things that are priceless for their customers and employees,” he added.

“Mastercard has introduced Touch Cards globally, simple notched cards to help blind and low-vision Mastercard cardholders distinguish their debit, credit and prepaid cards. In addition, our Sonic Brand adds peace of mind that a transaction is safe and secure, even when a customer cannot see the iconic Mastercard logo.”

In Australia, Mastercard expects to launch Touch Cards by mid-2023

Key findings from the report on small businesses include:

  • Only a third (33%) of small businesses say that they currently have a diversity and accessibility strategy in place, compared to two thirds (67%) of medium businesses and three quarters (74%) of large corporations.
  • Only 42% of small businesses say that their work premises are completely accessible for workers with a disability, compared to 72% of medium and 62% of large companies. 
  • Less than one in three (31%) of small companies say that they have made major changes to their work premises in the past 12 months to make it more accessible to people with a disability, compared to 67% of medium and 56% of large businesses. 
  • Only four in five (80%) small companies believe that increasing diversity and inclusion in the workplace will have positive benefits on their businesses, compared to 98% of medium and 97% of large organisations.
  • One in five (19%) small businesses say that they do not even have data retention policies. 

Reduce cost pressures in housing

Inflation figures released by the Australia Bureau of Statistics has confirmed rising cost pressures in housing with urgent policy action needed says Master Builders Australia CEO Denita Wawn.

Inflation accelerated to 7.3 per cent during November, meaning that prices are now rising at their fastest pace since 1990.

“However, while monetary policy using interest rate rises is starting to show fruits in putting downward pressure on the demand side, more needs to be done to tackle the supply side bottlenecks relating to material, labour and housing supply.

“We acknowledge that the RBA has a difficult balancing approach to take in curbing inflation but at the same time not getting too ahead of the realised impact of their decisions.

“However, the most sustainable solution to the inflationary problem lies on the supply side, through bringing down the cost of doing business. The requires issues like labour shortages, materials costs and the regulatory burden to be dealt with in a focussed and urgent manner,” said Ms Wawn.

Over the year to November, the cost of buying a newly-built home rose by 17.9 per cent.

“Housing continues to be the inflationary canary in the coal mine with figures reflecting huge increases in the cost of building materials, as well as continued shortages of key construction trade workers,” said Ms Wawn.

Rents are also accelerating and are up to 3.6 per cent over the past year.

“Growing pressures in the rental market are being exacerbated by persistently low building volumes in the higher density part of the housing market.

“Labour shortages can best be addressed over the short and medium term by making it easier for migrants to work in Australia. The bottlenecks in our migration system need to be addressed as a matter of priority.

“The continued ramping up of the regulatory burden on our industry is making it much more costly for building businesses to do their work, contributing to housing inflation,” said Ms Wawn.

Synology® DiskStation® DS723+

Synology has announced the new 2-bay Synology DiskStation DS723+, the smallest expandable option in its lineup of all-in-one solutions for home offices and small businesses.

Powered by the versatile Synology DiskStation Manager (DSM) operating system, the DS723+ offers comprehensive solutions to protect and manage business data, easily collaborate on documents, access files remotely, and monitor physical assets, all within a compact desktop format. 

“This new unit delivers impressive performance and capability for its size,” said Michael Wang, Product Manager at Synology. “With its extremely compact form factor, it will certainly appeal to those that have smaller storage requirements but don’t want to give up on the convenience of centralized storage and the possibility to scale in the future.”

Storage platform with expandability options

Ideal for teams of professionals, small businesses looking to step into the world of centralized storage, or as an edge node in distributed deployments, the DS723+ can scale up to 7 drive bays with a DX517 expansion unit when more capacity is needed.

Users can also upgrade performance thanks to the option to add 10GbE connectivity and M.2 NVMe SSD drives through the built-in PCIe slot to enable fast caching or create additional all-flash storage pools.

On-premises storage with cloud integration

The DS723+ delivers intuitive file management and sharing with Synology Drive, which combines cross-platform file access with the privacy offered by on-premises storage. For teams working remotely and businesses operating across multiple locations, site-to-site file syncing is also available to mirror content between Synology devices.

Hybrid cloud capabilities provided by Synology Hybrid Share allow users to merge the benefits of on-premises and cloud by storing cold data in the cloud while keeping frequently accessed files cached on the local device for access at LAN speeds.

Learn more about file management

Backup hub for multi-tier data protection

Windows and Linux systems, Hyper-V/VMware VMs, and Microsoft 365/Google Workspace accounts can be backed up onto the DS723+ using Synology’s Active Backup Suite, protecting critical or sensitive data against ransomware and other cyberthreats.

For an increased level of protection, users can also create backups and point-in-time snapshots of the data stored on the NAS, which can then be secured offsite on another server or in the cloud.

Learn more about data protection

Versatile and intuitive surveillance solution

With support for more than 8,300 validated IP cameras and ONVIF devices, the powerful Synology Surveillance Station VMS can turn the DS723+ into a full-fledged video management system that privately stores the footage on-site.

Users can quickly set up and manage up to 40 cameras through a modern and customizable interface, and even overlay floor plans or Google Maps/OpenStreetMap maps when monitoring larger or multiple building environments. Simple and effective failover between recording servers, multi-device management, and the option to simultaneously record footage to the Synology C2 cloud boost resiliency and availability of important recordings.

Learn more about Surveillance Station

Availability

The Synology DS723+ is available starting today through Synology partners and resellers worldwide. For detailed information, please check the product page.