About Angus Jones

Angus started his first small business in 1989 and has since gone on to have a successful career in marketing. He realised although there were many websites for small business none was addressing the question of how to. Angus has a passion to articulate benefits that add value to customers/readers.

Younger workers reluctant to return to the workplace

Younger workers are more reluctant than their older colleagues to return to the workplace full-time as employers seek to encourage staff back into the office, the ADP® Research Institute’s People at Work 2022: A Global Workforce View reveals.

In Australia, more than half (54%) of 18-24 year olds and nearly two thirds (65%) of 25-34 year olds surveyed would consider looking for another job if their employer insisted on a full-time return to the workplace. This is compared to 46% of the 45-54 age bracket and only 27% of the 55 and over demographic. 

The data suggests that extended COVID lockdowns have heralded a shift in worker habits that is unlikely to be reversed in the long term. Younger employees, according to the report, have vastly shifted expectations and hopes for the workplace of the future, including a greater expectation of flexibility. Travel time and surging travel costs are also acting as further detractors to full-time office work. 

Kylie Baullo, Managing Director, Australia and New Zealand, ADP, comments: “After experiencing extended lockdowns in many states, remote and flexible working has become an expectation for many Australians. Returning to in-person work full time is a daunting proposition for workers, particularly the younger generations, and companies should consider their future workplace arrangements.”

“Whilst remote work was a necessity during peak COVID waves, businesses must now be more purposeful and conscious of the evolving needs of workers and employers as they navigate future working arrangements – whether that includes a return to office or remote arrangements.      Businesses should consider not only where employees prefer to work, but also how they work most effectively. Engaging and supporting people leaders to align how work is done with where work is done.”     

“This data calls out a strong employee voice. As businesses review how and where work will be done in the future, it is vital to collaborate with their employees. Face-to-face sessions between leaders and employees are helpful to ensure the different needs of generations and other individual scenarios are considered and planned for.”

“Although returning to the workplace presents social and career benefits for young people, this research shows that the majority of workers of this age are opposed to a full time return. Resistance is especially strong in the slightly older 25-34 and 35-44 year old cohorts, who are more likely to have had a taste of office work before the COVID-19 pandemic, and are better able to compare in-office and work-from-home arrangements. With this insight, these cohorts are telling us they are looking for a combination of the ability to work remotely whilst having team days and cross-functional collaboration, and development opportunities in the office.

“To ensure career opportunities are not missed, businesses will need to consider how to entice staff to work in-person, as well as provide a balanced workplace by also meeting the needs and wants of staff through flexible options.”

“The physical office space is more than ever becoming a consideration.  Where people are looking for a workspace that enables and facilitates collaboration and quiet space, a seamless transition between office and remote.”

For more information on ADP’s payroll and HR software solutions, go to au.adp.com.

Tradies mental health challenges

Tradies to spend big on technology while focusing on combatting mental health challenges

Today, Optus Enterprise and Business has released new research that shows how the construction industry is turning to new technology and is updating business practices to address mental health challenges that are plaguing the industry.

The Optus Business Construction Industry Pulse 2022 report, conducted by ACA Research, found 45% of construction business owners say their employees had issues with mental health and wellbeing during the first two years of the pandemic.

60% of those business decision makers said they were concerned about their own health and wellbeing, with 41% citing a lack of work-life balance as the culprit.

David Coventry, VP Business and Enterprise Customers at Optus, said, “Work-life balance became a real focus for many Australians during the pandemic and we’ve seen priorities change in response to lockdowns and other COVID-19 measures had on our mental health.

“The Optus Business Construction Industry Pulse 2022 reported that 35% of businesses are expecting an increase in their investment in technology over the next 12 months. This is heartening to see considering the positive impact technology can have on helping business leaders get more hours back in their day.”

More than 40% of business owners and decision makers surveyed said they were adapting work practices to ensure they minimise mental health and wellbeing issues, but a concerning 24% said they were doing nothing to manage mental health and wellbeing.

Construction firms of all sizes are planning to spend money on fairly advanced technology over the next five years, whether that’s 3D printing, drones, Internet of Things (IoT) devices, augmented and virtual reality or AI-based applications.

For 60% of the businesses serviced, technology is key to achieving their goals and strategies as a business. Technology has a large role to play also in managing finances, efficiency, suppliers and compliance, helping business owners and workers get more hours back in their day.

Chris Lockwood, National CEO of MATES in Construction, said “MATES, a charity, was created by the Construction Industry to address the problem of suicide in our industry, with workers lost to suicide at six times the rate of workplace accidents and our young workers at even higher risk. The MATES program addresses this through evidence-based workshops and 24/7 helpline support to workers and their families: because every life saved is someone’s son, daughter, husband or father.

“Together, we’ve reduced suicide rates by 8% since the inception of MATES in 2008 and we were recognised in 2021 by World Health Organisation as Global Best Practise in Suicide Prevention.

“The Optus Business Construction Industry Pulse 2022 report highlights the mental health challenges facing workers in the construction industry. Industry working together helps to build awareness that suicide is not an individual problem, it’s bigger than that, we all have a responsibility to look out for each other on site.”

Other top outcomes achieved through technology included better engagement with employees (33%), better engagement with customers (32%) and increased revenue (30%).

For the full FY23 Optus Enterprise and Business Construction Industry Pulse, click here.

Hybrid working tools

COVID changed a lot in our society, especially the acceptance of working from home. Although many never want to leave home again, a vast majority now look for some type of hybrid work environment requiring hybrid working tools where they split the week between the office and the home office.

Research has shown that working from home is more efficient, saving a lot of commuting time but removing office socialising and interpersonal communication and ideas.

In this guide, we will look at some products and services that make life easier for the hybrid worker

Hybrid working tools are more than just a laptop

Many organisations are now seriously considering their real estate needs, and the hot desk, although previously popular, is now becoming the norm. This means that the worker no longer has their own desk, and anything they need will be kept in a locker in the workplace, transportable in their bag or at home.

Suppose you are going to carry around your desk. In that case, it is important to consider your back and the implications of lugging around a big bag full of tech and stationery. The good news is that, in theory, we are now living in a mostly paperless world, so you should not be carrying around reams of paper.

Below is a list of products and services that you might consider for your hybrid working tools:

Small lighter PCs

In a soon-to-be-published GadgetGuy review, we looked at the merits of replacing a PC with a Chromebook. With so much of our work now being cloud-based, it removes the need for a powerful client device to do our work. A Chromebook is lighter, has a longer battery life, and is much cheaper. Chromebooks aside, if you are going to lug a laptop between home and work best, go for one that is light and, as a result, has a smaller screen. Look for models that boot up fast with SSD for storage.

Monitor

Hopefully, you will have a monitor available to staff on shared work desks and a provision for them to also have a monitor at home. At around $300 each, these are a worthwhile investment. A large monitor enables easy viewing of documents and spreadsheets if you have a small-screen laptop.

To connect the monitor to the laptop, you must consider different models and connection standards like HDMI or USB-C. This will ensure all workers can take advantage of the monitor.

PC Stand

Probably not a product you would think of, but a laptop stand allows you to elevate your screen to eye level, so you are not hunched over and end up with back issues. The second advantage is it raises your inbuilt webcam to a more flattering angle. Hence, others are not literally looking up your nose.

Twelve South has just launched a potable desktop stand that can raise your laptop by up to 55cm and weighs less than 1kg. Included is a travel sleeve so you can easily transport the stand between home and work or even the coffee shop. The keyboard angle can be adjusted between 0 and 45 degrees, and the stand allows you to easily align with an external monitor.

Keyboard

A Bluetooth keyboard removes wires and makes typing with a laptop much more productive. Small Business Answers looked at the Logitech MX Mechanical keyboard, which is pricy but fantastic. Still, more economical models can easily be found.

Although carrying a keyboard between work and home is not something we would suggest. You can purchase lightweight Bluetooth keyboards weighing the same as your mobile phone that will work with your PC, tablet and smartphone.

Mouse

Even though a laptop comes with a trackpad, a wireless mouse will make life much easier. Having extra buttons and wheels will increase productivity, and a quality mouse will be far easier to use. This is one of those products you say; why did I not get one of these sooner? We have reviewed the Logitech MX Master 3S mouse, which gives you a new level of precision. An alternative to look at is the Logitech Lift mouse, which offers an ergonomic solution by taking the controls into a more vertical position. The benefit is less wrist strain.

Headphones

When in the office, chances are you will be in a high-density hot desk environment. The downside of this is the noise generated around you and the impact that will have on any phone calls.

Using a headphone solution for calls with noise cancelling technologies will help you hear the telephone conversation better and allow you to be heard by the other calling party.

We have reviewed an on-ear solution from Poly. The Voyager 4320 will function with or without a base station and even detect if they are picked up or removed to answer a call or mute a call automatically (respectively).

A more portable solution that is just as handy on public transport is the Jabra Elite 7 pro. They are in-ear earbuds with noise cancellation and can be paired with multiple devices such as your PC and smartphone.

If you are a mobile worker spending a lot of time in a vehicle or in a situation where you want to ensure your voice is heard, look at the Jabra Talk 65. Note this is a one-ear device.

Internet access

As a hybrid work, you or your staff will need reliable internet to complete the job. Hopefully, this is already covered at home or in the office, and an NBN-type solution will be your best bet. Note a wired ethernet connection to your PC will always give video calls a better quality.

A wireless broadband solution is also important as a backup, enabling you to work on the move. Most mobile data solutions will do the job if living in a major city.

If you work in a remote area or one with poor coverage, we recommend you read the following guide.

Cloud applications and storage

Unfortunately, becoming a hybrid worker means you are putting your company’s data at risk. This risk can come from losing your PC on a commute to a piece of hardware failure due to being bumped or dropped.

Keeping your data on the cloud is a safe and efficient solution to overcome this. This can be done either via your office productivity suite like Microsoft Office 365 or Google G suite.

Alternatively, you can look at a cloud storage provider that provides you with a virtual hard drive to keep your files safe.

The advantages of cloud storage are that you can easily collaborate your work with others and even all work on the same document simultaneously. Especially if your team is all working remotely, this is advantageous.

Hybrid working tools

If you are now working or planning to work in a hybrid way, then working the old way with tools designed for a fixed office location may not favour you. Kitting yourself out with a few hybrid working tools should provide you with productivity and ergonomic improvements.

Industry Backs ConnectID for payments

Major Australian banks, ANZ, Commonwealth Bank (CBA), National Australia Bank Limited (NAB), and Westpac, announce their support behind Australian Payments Plus’ (AP+) development and establishment of an open, standards-based national identity infrastructure called ConnectID, to protect customer privacy and drive productivity in the Digital Economy.

Lynn Kraus, CEO AP+ said “This is a major milestone for the Australian industry’s adoption of digital identity, aiming to securely and simply deliver a seamless online identity verification experience to solve real world issues. This includes proving your identity online for age verification, setting up mobile phone plans, employee onboarding, travel bookings, loan applications and can even extend through to insurance pay outs.

For customers this means they will be able to verify their identity online simply and safely using ConnectID, an Australian digital identity network. ConnectID makes it easy to verify who you are online, using the organisations you already trust. It also allows you to share only the information that is required, at the time it is needed, giving customers complete control over how their personal information is used and peace of mind knowing their data is being kept safe at every step.

A strong digital identity ecosystem as envisaged for ConnectID, not only provides more control and security for customers, but recent global reports have estimated the economic benefit and value for countries like Australia, equates to around 3% GDP by 2030[1].

The newly formed Australian Payments Plus (AP+), brings together digital identity initiatives of BPAY and eftpos in a combined best-in-class proposition demonstrating the benefits behind the recent consolidation of Australia’s three domestic payment organisations, BPAY Group, eftpos and NPP Australia into the one entity.

Ms Kraus said: “Customer trials are expected in late 2022 followed by a market launch next year. ConnectID is already accredited under the Australian Government’s Trusted Digital Identity Framework (TDIF).”

“We are excited that AP+ can deliver innovation, security, and convenience to the daily lives of Australian consumers and businesses through the creation of a national digital identity ecosystem with ConnectID,” Ms Kraus said.

“In Australia there is a real need to facilitate identity verification methods to reduce costs and enhance compliance outcomes for businesses, help reduce the hassle as well as instances of fraud and identity theft for Australians, while improving the ‘digital trust’ between customers and vendors.”

Andrew Black, Managing Director ConnectID AP+ said: “Australians trust the security and reliability of their banks and payments providers, for that reason developing a robust, standards-based digital identity ecosystem that can be used by major banks and trusted Australian organisations is a natural extension for AP+.”

“ConnectID is committed to help Australian banks, businesses and local retailers protect the sovereignty and security of Australian payments and identity data,” Mr Black added.

Delivering more control and better privacy protection for consumers to share and receive verified personal identity information online, the participation of some of Australia’s largest banks in ConnectID would provide the scale and trust needed to drive widespread consumer and business adoption.

CBA’s General Manager, Open Data, Katherine Sleeth said: “We are pleased to help our customers have more control of their data and privacy, enabling them to share their personal information with approved merchants, backed by the security of the CommBank app. The quick online process will save customers time and help keep them safe online.”

NAB Chief Digital, Data and Analytics Officer, Angela Mentis, said the bank was proud to play an integral role in bringing digital identity to the Australian market, with customer empowerment top of mind for the bank throughout the process.

“NAB’s priority in helping bring digital identity to life has been to empower customers with choice – to verify their identity how and when they want, whilst ensuring privacy and personal data is protected,” Ms Mentis said.

“We think that digital identity will be the most crucial enabler of safe and secure interactions in our future economy, and are certain that customers can have trust in this solution.”

The ConnectID team is collaboratively working with governments, businesses, online merchants, banks and other identity providers with a view to building identity into our national payments infrastructure, as well as other commercial applications for all Australians and Australian businesses.

ConnectID is taking an inclusive, economy-wide approach, working with organisations from sectors such as banking, telecom, online retail, government, insurance, utilities, transportation, real estate, not-for-profit and the start-up and fintech community.

Australian Payments Plus’ ConnectID facilitates an ‘exchange’ between identity providers, organisations that securely hold identity data on behalf of their customers, and merchants or government departments that need to verify who they are dealing with or receive identity information that they can trust. AP+ is uniquely placed to offer this service, particularly for interactions requiring a payment.

While ConnectID securely facilitates the identity verification or data exchange, it does not see or store the identity data. Identity service providers store consumer identities and take responsibility for providing this secure information only under the consent of the customer.

As interoperability is key to the ConnectID solution, it is designed to complement identity and credential-related services provided by government and work within the Federal Government’s Trusted Digital Identity Framework (TDIF) financial industry privacy and security frameworks, as well as emerging international standards in distributed digital identity credentials.

Business leaders at risk as insolvencies soar

Queensland company directors should be on high alert as the state’s corporate insolvencies begin to return to pre-pandemic levels and the Australian Taxation Office (ATO) ramps up compliance-based debt recovery as it focuses on protecting the revenue for the federal government.

New figures released by the Australian Securities & Investment Commission (ASIC) have revealed June 2022 saw the highest number (108) of Queensland companies entering insolvencies, external administration and controller appointments since March 20201.

The construction industry led the recent cases (27 per cent) followed by accommodation and food services (19 per cent).2

RSM Brisbane Managing Partner Steve Healey said these figures, combined with a recent surge in ATO-issued Director Penalty Notices (DPN), could mean potential financial ruin for directors of small and large Queensland businesses alike.

“With the number of insolvencies on the rise, and the ATO making it more difficult for directors to avoid personal liability through a company payment arrangement, the stakes for personal financial ruin are even higher for all directors,” Mr Healey said.

“In recent years we’ve seen the ATO apply the brakes on practical compliance and DPNs and instead focus on supporting businesses through its administration of initiatives like JobKeeper and the cash flow boost.

“As recent ATO activity has shown however, this phase of the pandemic cycle has well and truly come to an end, and the ATO is again aggressively pursuing companies for non-compliance related to PAYG withholding tax, superannuation contributions and GST.

“The Federal Government is now dealing with trillions of dollars of debt3 and an increasing interest rate environment, in the face of soaring inflation.

“As debt subsequently becomes more expensive and we enter what’s expected to be a rough economic patch, it comes as no surprise the ATO will be protecting the revenue.”

With multiple tax performance programs within the ATO – Top 100 Justified Trust, Top 100 Taxpayers, Top 500 Private Group, Top 1000 Combined Assurance and Next 5000 Private Group – Mr Healey said the personal liability of directors within these programs is amplified, with payment arrangements for certain tax debts being increasingly difficult to be granted.

“We’re now seeing the ATO using very sophisticated software with artificial intelligence and analytics to identify who it’s going to be targeting, but it’s only a matter of time before they come knocking on the doors of the businesses who fall within the tax performance programs,” Mr Healey said.

“With the recent collapses of multiple building and construction companies, it’s highly likely there will be a much closer look into property developers and builders who occupy these programs, with an increase in DPNs being issued subsequently increasing the number of companies we will see enter administration.

“At the end of the day, the ATO’s purpose is to protect the revenue of the nation, and whilst it has an underlying approach to compliance that taxpayers are generally obliging by the law – often referred to as light touch compliance – publicly listed, privately owned and wealthy private groups need to be very mindful of upholding these requirements.”

Another recent report by the ATO has revealed Queensland has the third largest shadow economy tip-offs registered with more than 9,200 recorded in the 2021-22 financial year, behind New South Wales and Victoria.

Building and construction, road freight transport and consulting services were among the industries that recorded the largest incidences of tip-offs.

Simplify organisation with label printers

Transforming home, office and workplace organisation, Brother International Australia has today announced the launch of its new P-touch desktop label printers. Designed with busy workers and multiple environments in mind, the new labelling range will support users with organisation, personalisation and identification. 

Designed to meet the needs of a broad range of users, the PT-D Series is made up of three models – PT-D410, PT-D460BT, and PT-D610BT label printers – for basic to advanced use.

Providing ease of use, legibility, fast typing and simple desktop handling, all versions feature a built-in QWERTY keyboard and a large graphical display with a built-in print preview. Users of the PT-D610BT will also enjoy a full colour display.

Customers also have the option to use the devices either as standalone label printers or with their PC or Mac. Users of PT-D460BT & PT-D610BT can also print ready-made templates from their smartphones with Brother’s iPrint&Label App, thanks to Bluetooth connectivity.

Producing labels that stand the test of time, all models within the PT-D Series are compatible with TZe tapes up to 18mm (24mm for the PT-D610BT). Made to last, chemical, temperature and water resistance makes these labels perfect for use around the home or in the office.

Providing great functionality and the ability to customise labels for purpose, each device is pre-loaded with over 15 built-in fonts, 120+ decorative frames and 700+ symbols. Barcode and cable labelling functionality also empowers users to take their organisation to the next level.

All of this functionality can be achieved quickly, with print speed up to 30mm/s (20mm/s for PT-D410).
 
 On the range, David Molloy, Mobile Print & Labelling Specialist at Brother International Australia, said: “When we speak to customers, we hear that organisation is a challenge for them. This has only been amplified as more and more people are working flexibly.

“Our new range has been created with this in mind. We wanted to create one solution whether it’s for cable management at home, storage boxes in a warehouse, or organising files in the office. Having three printers with a diverse range of functionality also allows organisations to select the product that best fits their needs, with the flexibility to ‘trade up’ in future, without changing systems.

Brother PT-D410 Compact Label Printer

 
Available: September 2022
RRP:  $94
Retailers: Exclusively available from Officeworks
Key features:

  • Use it as a portable, standalone device, or connect it to your PC via USB cable for more advanced features
  • Easy-to-read graphic display
  • Use P-touch Editor to create, edit and print your labels and easily connect to existing databases
  • Prints 3.5, 6, 9, 12 and 18mm labels
  • 15 convenient built-in fonts, 120 frames and 700 symbols for complete customisation
  • Cable labelling functionality
  • QWERTY and numeric keyboard
  • Print labels from your PC or Mac
  • Easy to print and apply

Website: visit here


 
 
 
Brother PT-D460BT Versatile Label Printer


Available: September 2022
RRP:  $159
Retailers: Available via B2B channels and Amazon
Key features:

  • Use as a standalone label printer or connect to your smart device via Bluetooth for more advanced features
  • Use P-touch Editor to create, edit and print your labels and easily connect to existing databases
  • Easy-to-read graphic display
  • Prints 3.5, 6, 9, 12 and 18mm labels
  • 16 convenient built-in fonts, 140 frames and 800 symbols for complete customisation
  • Store up to 70 label templates for quick reprinting
  • Cable labelling functionality
  • QWERTY and numeric keyboard
  • Print labels from your PC or Mac
  • Prints barcodes

Website: visit here  


 

Brother PT-D610BT Versatile Label Printer


Available: September 2022
RRP: $189
Retailers: Available via B2B channels and Officeworks
Key features:

  • Use as a standalone label printer or connect to your smart device via Bluetooth for more advanced features
  • Use P-touch Editor to create, edit and print your labels and easily connect to existing databases
  • Full colour, high-resolution display with backlight
  • Prints 3.5, 6, 9, 12, 18 and 24mm labels
  • 17 convenient built-in fonts, 160 frames and 900 symbols for complete customisation
  • Store up to 99 label templates and use the automatic tape cutter for quick reprinting
  • Cable labelling functionality
  • QWERTY and numeric keyboard
  • Print labels from your PC or Mac
  • Prints barcodes

Website:visit here

Aussies are charging ahead with international expansion

Australian businesses have ambitious plans for international expansion, as new data from global fintech Airwallex reveals more than two thirds of small-to-medium Aussie businesses (69 per cent) plan to be operating outside Australia by 2027.

Airwallex’s inaugural Australian Business Growth Index found a third of SMEs surveyed (34 per cent) currently have operations overseas, but this is projected to more than double in the next five years.

The independent research, which surveyed more than 200 Australian small-to-medium enterprises (SMEs), found that businesses already operating in international markets are experiencing commercial success. Of these businesses, two in five surveyed (42 per cent) reported being profitable and more than half are breaking even (52 per cent).

“Aussie businesses are bolstering their position to weather the current economic challenges,” said Sam Kothari, Head of Growth for ANZ at Airwallex. “International expansion is now being used as a strategy to remain resilient and viable by tapping into new markets and widening the pool of potential customers.”

Moving overseas has unlocked new customer segments for SMEs and broadened their overall market share, with 80 per cent saying the volume of new customers they’ve gained from moving into new markets has been “significant”. 

The research also found that despite sustained economic hardship, including rising inflation and disrupted global supply chains, 96 per cent of SMEs who are already operating overseas, and 99 per cent of those planning to do so in the next twelve months, recorded growth last year. 

“Australians are innovators, and there is growing global demand for the products and services they provide,” added Sam. “We have seen this firsthand; Airwallex is the chosen partner to many Australian businesses looking to alleviate the global roadblocks associated with setting up shop in international markets, including opening accounts overseas, high FX fees and managing employee expenses. We see ourselves playing a central role in opening the door for Australian businesses to access borderless opportunities all around the world.” 

For SMEs trading overseas, the region where they have seen the biggest growth in sales and revenue was Southeast Asia. Almost two in five respondents (39 per cent) said this market had been their biggest generator of revenue outside of Australia in the past year, closely followed by the U.S. (29 per cent).

These markets were echoed in terms of where the most beneficial prospects lie, with a quarter (26 per cent) of SMEs operating or planning to operate overseas identifying Southeast Asia as the most lucrative in the year ahead. 

The U.S. followed closely behind Southeast Asia, with 25 per cent of businesses with an international footprint or ambition naming the States out as the next most attractive market in the near future, surpassing China (18 per cent) and EMEA/UK (15 per cent).

Sustainability sells – the reusable water bottle business sweeping the world up

memobottle is one Australian-founded business which is enjoying commercial success in overseas markets, with 50 per cent of its revenue now being generated from international expansion, mainly in the Southeast Asia region. 

In the past twelve months, the reusable water bottle movement has on-boarded distributors in Indonesia and Singapore, and exhibited at trade shows in the U.S. and Europe. 

memobottle Director and co-founder Jonathan Byrt cites the business’ focus on international markets as crucial to its success during the pandemic period. 

“Having a global presence during this tumultuous 24 months has allowed us to switch marketing and revenue focus between regions. Being in multiple markets unlocked opportunities for the business which have allowed us to grow and expand. Our operations in China and the U.S. kept our revenue steady while Australia and Europe battled with sustained lockdowns and geopolitical events,” said Jonathan.  

“The majority of sales from a recent product launch (65 per cent) came from customers in the States. If we had all our eggs in one basket, this wouldn’t have been possible.”

In orbit around the world – Orbitkey has their eyes on international expansion

Melbourne-founded Orbitkey has established a strong presence in the U.S. in recent years, which has become its dominant market above Australia, representing almost a third of its total sales (31 per cent). The business now has its sights on Asia, where it has a small but growing presence. For Orbitkey’s co-founder and Managing Director Rex Kuo, Orbitkey was always destined to scale beyond its home market.

“As a product design company that prides itself on user-centred design and innovation, our products are designed for a global audience – not just Australians. We see great value and potential in the Asian market, where demand is growing exponentially from existing customers –- all of the signals are clear that expansion in this market looks lucrative,” said Rex.

“It’s not just demand that makes Southeast Asia such an attractive business proposition. Cheaper and more competitive payment gateways are becoming more easily accessible than ever before, eliminating a large proportion of high transaction and currency conversion fees that were associated previously whilst doing B2C commerce in the region.” 

“We’re investing the revenue that was previously swallowed up by high transaction costs to maximise the opportunities for our growth in Southeast Asia, including locating a third-party logistics (3PL) in Hong Kong which has made shipping to countries in Asia cheaper than ever before.” 

“All of these components are coming together to make Southeast Asia one of the most dynamic business environments in the world. 9 per cent of our total sales come from the region as present but this will surpass into double digits in no time.”

Kimberly Kampers Factory tour

In late 2021 was fortunate enough to do a Kimberly Kampers factory tour. We may no longer manufacture mainstream cars in Australia, but the caravan manufacturing business is alive and well. Australia has more than 200 caravan manufacturers, and with the societal effects of Covid, more and more people are queuing up to buy a caravan and travel our great sunburnt land.

Some manufacturers, like Kimberly Kampers, are so popular that you may have to wait 2 years for your new caravan.

Kimberly Kampers is an Australian manufacturer of quality light weight off road off grid camper trailers and caravans.

History of Kimberly Kampers

Kimberly Kampers was first established in 1994 to meet travellers’ need to tow a trailer with a tent attached. Better known as a camper trailer. Since then, they have expanded their range to include:

Kimberly Kamper – Camper trailer
Kimberly Karavan – Hybrid caravan with solid walls that expand, enabling compact travel but full-size living
Kimberly Kruiser – Full-size luxury Caravan

All their products are designed for 4wd/off the beaten track off-grid living. This translates to taking your Kimberly to locations with no power and water supply besides what you have on board.

For almost 30 years, Kimberly has made a name for itself through luxury, quality and innovation. As a result, growing their business and sold more than 8000 units in 17 countries globally.

All has not been calm Kruising

Being a manufacturer is tough. The day I visited, one of their suppliers of power products told them they could only supply 5% of the product they had ordered for the foreseeable future. This would mean only 5% of orders could leave the factory. Still, for Kimberly, this is just part of being an Australian manufacturer.

In December 2017, the then owners of Kimberly Kampers went into voluntary administration, followed by liquidation in July 2018. The factory was closed, and the assets were sold off.

The current owner and previous Queensland dealer, James Cockburn, believed in the brand vision enough to buy the brand. In 2019 he restarted the business in the same Ballina, NSW factory to grow the company to better things.

CEO Bret and owner James Cockburn

Just as Kimberly found its feet, COVID hit Australia. What started as a disaster turned into a massive boost for the company, with more Australians wanting to travel at home. Next came not one but two floods of 2022. Although the factory was spared, it affected staff and key suppliers. To the point that Kimberly had to bite the bullet and purchase their own machinery to construct their products’ composite walls.

Fast forward to today, and although they are hampered by staff shortages and cost increases, they expect to double production in 2022, proving Australian manufacturing is alive and well.

Kimberly Kamper factory tour

Kimberly Kampers hand build their caravans and camper trailers on site in their factory in northern NSW. Their facility, which also houses their administration operation, is divided into different sections to create a production line for their various models. Specialised craftspeople build and assemble the various parts to deliver a finished product, as we would see in a showroom. Note Kimberly models are so popular you are unlikely to ever see a showroom model as they are all presold.

Metalwork.

Production starts with steel turned into hot dipped galvanised steel chassis.

Fibreglass and composite materials

Kimberly builds their products with alloys and thermoplastic materials to maximise weight saving, with the only wood used for decorative purposes.

Here we can see two different models being assembled as part of the production line

Canvas and upholstery

Australian manufactured canvas is sewn into various tents, and awning solutions need for each model. Kimberly even manufactures their own lounges inhouse with optional Australian leather for that extra bit of luxury

Electrical

Kimberly uses prebuilt wiring looms and harnesses to save weight and speed the manufacturing process

Accessory fit out

Inhouse custom-built aluminium cupboards and accessories are fitted.

Final touches and testing

The team performs product setups and testing in preparation for customer delivery final touches.

ASUS launch OLED laptop range

New ASUS OLED laptop lineup pushes the boundaries with groundbreaking designs, extreme performance, and premium durability

KEY LAUNCHES

  • ASUS’ comprehensive OLED lineup is now becoming available in Australia, combining distinctive designs, latest-gen performance and stunning displays
  • Zenbook 17 Fold OLED | Pricing and local availability coming soon
  • Zenbook 14X OLED Space Edition | $2,499 | Available now
  • Zenbook 14 OLED | From $1,899 | OLED model available soon; non-OLED, non-touch IPS version available now
  • Zenbook Pro 16X OLED | Pricing and local availability to come soon
  • Zenbook Pro 14 Duo OLED | $3,799 | Available from beginning of September

ASUS has today announced its latest lifestyle lineup which is soon available in Australia, making it the most comprehensive lineup of OLED devices available in the market.

With the Zenbook 17 Fold OLED, Zenbook 14X OLED Space Edition, Zenbook 14X OLED, Zenbook Pro 16X OLED, Zenbook Pro 14 Duo OLED, ASUS’ lineup harnesses incredible OLED technology with the goal to make it more widely available for people across a range of budgets.

“OLED technology has previously been quite limited in laptops, however ASUS is continuously committed to pushing the boundaries of the PC industry by bringing innovative technology to more people with multiple use cases, from enterprise level work to consumers and creators,” said Bradley Howe, Head of Consumer at ASUS Australia.

“As part of this commitment, the world’s first foldable laptop, the Zenbook 17 Fold OLED, and the Zenbook 14X OLED Space Edition, a laptop capable of withstanding extreme temperatures, are just two examples of our vision to offer brilliant solutions to people everywhere.”

ASUS’ move to OLED technology has been at the forefront of its plans given findings that the technology is facing increasing demand, with the market expected to grow to USD 85.4 billion by 2030, from 38.4 billion in 2021. 

Aside from demand, “ASUS recognises the benefits this technology can bring to the user, which we believe is an essential part of providing the best user experience, whether you’re casually watching a movie, editing art or photography, or doing your everyday office work etc.” said Bradley Howe, head of Consumer at ASUS Australia.

ASUS’ OLED displays offer a host of benefits including 100% DCI-P3 best in class colour gamut, offering precise colour work, creativity and more vivid visual entertainment. It also offers 120Hz /0.2 ms ultimate motion clarity, clearer images at any brightness, deeper true blacks and offers 70% less harmful blue light.

Zenbook 17 Fold OLED (UX9702AA) | Pricing and local availability coming soon

ASUS has worked closely with Intel and BOE Technology Group to unleash Zenbook 17 Fold OLED, the world’s first 17.3-inch foldable OLED laptop. The boundary-pushing design offers two sizes of OLED display in one device: a large 4:3 17.3-inch 2.5K touchscreen that folds in the middle to create two seamless 3:2 12.5-inch 1920 x 1280 displays. Combined with the full-size ASUS ErgoSense Bluetooth® keyboard and touchpad, the folding design provides the versatility of multiple modes — PC, Laptop, Tablet, On-Screen Keyboard, Book and Extend. 

For immersive entertainment, the PANTONE® Validated, foldable OLED touchscreen — which is also TÜV Rheinland-certified for eye care and has a 100% DCI-P3 gamut — is accompanied by Dolby Vision® HDR for ultra-vivid picture quality along with Dolby Atmos®1 immersive audio and a powerful quad-speaker Harman Kardon-certified sound system.

For next-generation smart capabilities, an HD IR camera works together with Windows Hello and the new Intel Visual Sensing Controller chip to enable several new AI-powered features, including user-presence detection; an integrated colour sensor for automatic adjustment of screen brightness and colour temperature; and a 5 MP webcam with ASUS 3D Noise Reduction technology for clearer video calls. 

To ensure effortless performance and connectivity, the laptop delivers the latest 12th Generation Intel Core i7 U-Series processors, Intel Iris® Xe graphics and two USB-C® Thunderbolt™ 4 ports, which support fast charging of the 75 Wh battery and connections to external displays. 

Co-engineered with Intel, the Zenbook 17 Fold OLED design meets the requirements of an Intel Evo™ laptop through Intel’s hardware specifications and key experience targets for responsiveness, instant wake, battery life, fast charge and intelligent collaboration. 

Zenbook 14X OLED Space Edition  (UX5401ZAS)  | $2,499 | Available now

The exclusive Zenbook 14X OLED Space Edition is a prestigious special-edition laptop built to commemorate the 25th anniversary of the ASUS P6300 laptop’s 600-day space mission and to represent the ASUS ‘In Search of Incredible’ brand spirit.

Featuring unique space-themed design details and finished in a special Zero-G Titanium colour, Zenbook 14X OLED Space Edition celebrates a key milestone in the history of ASUS laptops and encourages users to start their voyage of discovery and explore beyond the limits.

Exclusive to the Space Edition is its futuristic ZenVision, a 3.5-inch OLED companion display mounted externally on the lid that can show customisable messages and animations.

Built to withstand the rigours of space travel, the Space Edition complies with the ultra-tough US Space Systems Command Standard SMC-S-016A testing protocols, so it is capable of withstanding extreme temperatures (-24 to 61° C) when operational and vibration (20 – 2000 Hz).

This out-of-this-world laptop is built to deliver stellar performance, powered by up to 12th Generation Intel Core i7 H-Series processors, Intel Iris Xe graphics, 32 GB RAM, a PCIe® 4.0 x4 SSD and Intel WiFi 6E. The expansive 16:10 2.8K 90 Hz OLED HDR PANTONE Validated touchscreen delivers ultra-realistic DisplayHDR™ True Black 500-certified visuals, with a 100% DCI-P3 gamut and TÜV Rheinland-certified eye care. 

Zenbook 14 OLED (UX3402ZA) | From $1,899 | OLED model available soon; non-OLED, non-touch IPS version available now

The all-new Zenbook 14X OLED is a powerful, sleek and lightweight 14-inch laptop that sets a new benchmark for portable perfection. This latest generation introduces a modern look and feel to the Zenbook series, with a bold new lid design and two elegant new colour options: Aqua Celadon and Ponder Blue.

The laptop blends the best visuals and audio to deliver immersive experiences: an expansive 16:10 2.8K 90 Hz OLED NanoEdge 550-nit PANTONE Validated display with a 100% DCI-P3 gamut, Dolby Atmos1 and a Harman Kardon-certified sound system with a smart amplifier for powerful spatial sound. Visuals are further enhanced by DisplayHDR True Black 500 certification for deep blacks and TÜV Rheinland certification for eye care. 

Despite its compact size — a mere 16.9 mm thin and 1.39 kg light — the all-aluminium chassis houses the latest 12th Generation Intel Core processors with Intel Iris Xe graphics, up to 16 GB of RAM, ultrafast PCIe 4.0 SSDs, a long-lasting 75 Wh battery and the latest Intel WiFi 6E, delivering excellent performance and connectivity. It also features a full set of I/O ports, including two Thunderbolt 4 USB-C ports. 

Co-engineered with Intel, the Zenbook 14X OLED design will meet the requirements of an Intel Evo laptop through Intel’s hardware specifications and key experience targets for responsiveness, instant wake, battery life, fast charge and intelligent collaboration. 

Zenbook Pro 16X OLED (UX7602ZM) | $4,999 | Available September – October

The Zenbook Pro 16X OLED (UX7602) is a no-compromise creator laptop with a wealth of innovative design features, and a brand-new all-metal design featuring the innovative Active Aerodynamic System Ultra (AAS Ultra) for maximum performance.

Powered by 12th Generation Intel® Core™ processors and an NVIDIA® GeForce RTX™ 3060 GPU Zenbook Pro 16X OLED delivers extreme mobile performance and is full of innovations to help maximise productivity on the go. The AAS Ultra mechanism automatically raises and tilts the keyboard to ensure a comfortable typing angle, and also enhances overall system cooling by allowing more hot air to dissipate.

Other innovative and upgraded features include the all-new White-RGB intelligent lighting system that enables smart interactivity features, ASUS Dial, and an enlarged touchpad with haptic feedback for click-anywhere convenience. 

Zenbook Pro 16X also presents new ways to work with the updated ASUS Dial, an intuitive physical rotary controller that gives instant and precise fingertip control over parameters in leading creative apps. ASUS Dial also allows the user to control screen brightness and volume, or vertical scroll to smooth creative workflows. It works seamlessly with Adobe® Photoshop®, Premiere® Pro, Lightroom® Classic, After Effects® and Illustrator®. ASUS Dial is also fully customisable via ProArt Creator Hub, so its functions can be defined for use in any other apps.

Zenbook Pro 14 Duo OLED (UX8402ZE) | $3,799 | Available from September

The all-new Zenbook Pro 14 Duo OLED (UX8402), a powerful and compact dual-screen creator laptop that features a next-generation ScreenPad™ Plus with world-leading 14.5-inch 2.8K 120 Hz OLED NanoEdge touchscreen, combined with the brand-new Active Aerodynamic System Ultra (AAS Ultra) auto-tilting design that improves both cooling and ergonomics. It takes performance to max with an up to 12th Gen Intel Core i9-12900H processor, delivering extreme performance for every creative task, with fourteen cores for effortless multitasking and a Turbo Boost speed of up to 5.0 GHz.

The seriously powerful Zenbook Pro 14 Duo OLED is an Intel® Evo™-certified powerhouse that lets creators turn up their creative powers to the max. The flagship up to 12th Gen Intel® Core™ i7-12700H CPU and creator-grade NVIDIA® GeForce RTX™ 3050 Ti GPU are cooled for extreme performance — up to an 85-watt combined TDP — by ASUS IceCool Plus technology, aided by the innovative AAS Ultra mechanism, which vents the chassis efficiently and also tilts the next-generation ScreenPad™ Plus secondary touchscreen to a comfortable angle for a seamless and immersive visual experience. 

For studio-class visuals, the world-leading 2.8K OLED HDR 16:10 main Dolby Vision® touchscreen has a smooth 120 Hz refresh rate, PANTONE® Validated colour accuracy, and a cinema-grade 100% DCI-P3 gamut, as well as TÜV Rheinland-certified eye care. Zenbook Pro 14 Duo OLED puts its rivals in the shade, making it the ultimate compact OLED laptop for the discerning creator. 

Review your business risk

With anticipation of a more positive second half of 2022, Australian small business owners may benefit from reviewing their business risk profile along with their business insurance as they scale up as business confidence returns.

  • In June 2022 the average number of people employed by Australian SMEs increased 28.9 per cent.
  • Retail, hospitality and tourism are the best performing sectors in terms of increased employee numbers.
  • SME business owners may need to review and update their business insurance policy if their circumstances change as their business recovers.

As SME business owners look forward to a positive second half of FY2022/23, they are encouraged to review their business insurance if their business circumstances change as business confidence returns.

Business risk management and business risk mitigation can provide a safety net to help protect your business in the event that things don’t go according to plan. Because try as you might, in business there will almost always be an element of risk.

“As a business changes, its risk profile may change with it,” says Jane Mason, Head of Product, Channels & Risk at business insurance comparison website BizCover. “It’s always good practice to factor in how your risk levels may have changed and review your business insurance accordingly, because business insurance is not a set-and-forget product.”

Four tips for managing business risk

Risk management helps SME business owners to identify, evaluate, and prioritise risks to their business, with the aim of minimising risks wherever possible. SME business owners can follow these four steps to manage their risk.

Risk identification

Risk identification assesses your strategic risk management plan, while also considering market assessments, industry forecasts and competitor analysis. Information gathered from these sources can be used to identify potential risks to your business.

Risk assessment

Risk assessment evaluates the types of risks that your business may be exposed to. It’s a set method aimed at assessing the likelihood of a risk occurring and its severity, should it occur. SMEs can run risk assessments for various purposes, including product labelling, community planning, and producing environmental impact statements, to name a few.

Risk monitoring and control

Risk monitoring and control helps SME owners to identify risks that could directly impact their business. Once identified, monitoring and control strategies can help avoid or minimise losses from unforeseen events by understanding their causes and planning how to manage them.

Risk transfer

Risk transfer is a process where, by payment or agreement, one party takes on the risk of loss from another party. Risk transfer is transferring risk – whether by insurance, negotiation with suppliers, or through other means such as contract provisions that provide compensation. Risk transfer can be direct or indirect and may occur before or after the loss event.

“An easy way for SME business owners to avoid being underinsured is to review their business insurance as their business risks change,” says Mason. “Simply renewing your existing policy at EOFY or at the annual renewal date may not provide the adequate cover for your business if your business circumstances have changed.”

*This information is general only and does not take into account your objectives, financial situation or needs. It should not be relied upon as advice. As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the policy wording.